Updated Articles

  1. Custom Form Messaging | Overview

    Custom Form Messaging GameDay’s custom messaging features allow administrators to tailor the communication and instructions members see throughout the registration process. By customising emails, on-screen messages, and help text, you can provide...
  2. How do I refund a paid order?

    Overview Organisations collecting payments through GameDay's registration and payment features have the ability to refund the whole amount or a partial amount of any order where payment was processed online using GameDay's integrated payment ga...
  3. BECS Direct Debit | FAQs

    What is BECS Direct Debit? Bulk Electronic Clearing System (BECS) Direct Debit is a popular Australian bank transfer system for recurring payments. It allows businesses to collect authorised payments automatically and directly from customers' b...
  4. How do I manually add new registration form questions to a member record?

    Overview As a GameDay administrator, you can manually apply a registration form to a member's record in order to answer custom questions from the form on their behalf. This can be a useful process if the member is unable to access an online regis...
  5. How do I clone an existing report?

    Overview Using GameDay's Report Builder feature, administrators can 'clone' specific reports that they or another database administrator has previously created in the system. This can be helpful in scenarios where you need to create a new repor...
  6. Duplicate Management | Overview

    Duplicate Management GameDay's Duplicate Management feature allows administrators to merge multiple member profiles into one, if they happen to have matching member profiles. Whilst GameDay will typically merge member profiles automatically u...
  7. Organisation Details | Overview

    Overview The Organisation Details section allows administrators to enter and confirm any of their basic organisational information as a way of keeping and updating accurate records. To access this section, click My Organisation,  then select ...
  8. How do I add an event registration to an existing entrant?

    Overview As an administrator of GameDay, you can manually process an event registration for an existing entrant through your back end database, using our integrated online payment gateway. Step-by-Step Step 1: Open your events list In...
  9. How do I add an event registration to a new entrant?

    Overview As an administrator of GameDay, you may encounter scenarios in which you need to manually add a new event entrant registration rather than having the entrant register through an event form. In these cases, you can manually create a membe...
  10. How do I merge duplicate member profiles?

    Overview GameDay's Duplicate Management feature allows administrators to merge multiple member profiles into one, if they happen to have matching member profiles. Whilst GameDay will typically merge member profiles automatically upon registrati...