Articles
How do I manually add a new member record?
GameDay allows administrators to manually add members to the membership database through the back-end admin portal. To add a manual member record: 1. On the left-hand menu, click MEMBERS 2. On the Member List tab, click CREATE NEW ME...
How do I edit a member record?
GameDay allows administrators to manually update information that has already been recorded on member records: To update information on a member record: 1. In the left-hand menu, click Members > MEMBERS . 2. Find the applicable memb...
How do I view the questions answered by members in the registration form?
As a GameDay administrator, you can the custom question responses given by members by viewing their member record and following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. Find the applicable member and click V...
How do I upload a profile image for a member?
GameDay administrators have the ability to manually upload a profile image for a member through their member record, which will then reflect on their profile when registering in the future. The recommended image size is 200 x 200 pixels 1. In ...
How do I mark a member's proof of age sighted?
GameDay administrators have the ability to manually mark a member's record to indicate that they have sighted their proof of age, if this process is being done outside of the organisation's registration forms. To mark a member's proof of age sighte...
How do I view member's Order history?
Any member who has previously processed an order for your organisation will have a list of any current or previous orders listed on their record which you can view through GameDay. To view the order history for a member: 1. In the left-hand menu, ...
How do I manually add a registration to a member record?
As a GameDay administrator, you can manually add a registration product to a member's record, which includes the ability to record an offline payment or process a live payment on the member's behalf. This can be useful if a member cannot acc...
How do I apply an Add-on Product to an existing member?
As an administrator of GameDay, you are able to manually apply an add-on product to an existing member record through the back-end admin portal. 1. From your GameDay Dashboard, open the Members menu and click MEMBERS 2. Select the VIEW bu...
How do I upload documents to a members profile?
GameDay administrators have the ability to manually upload documents to a members record, such as proof of age, identification, qualifications or any other documentation that may be required to store with the member's details in GameDay. To upl...
How do I view a document on a member's record?
GameDay administrators can view, download, edit, and delete member documents, provided the admin that originally uploaded the document has granted permission to do so. To view, edit or delete a document on a member's record: 1. In the left-han...
How do I add a note for a member?
GameDay administrators can add member notes against a members record to store any relevant information, which can also be seen by other GameDay administrators. To add a Member Note to a member's record: 1. In the left-hand menu, click Members &g...
How do I view, edit or delete a member note?
GameDay administrators can view, edit, or delete Member Notes on an individual member record. Note : Depending on your hierarchy level, you may not have access to this functionality as higher-level organisations can restrict these features from o...