Updated Articles

  1. How do I reset my password on the GameDay App?

    Last Updated: 22/04/2024 in Participants GameDay App
    The GameDay App uses your GameDay account to allow you to manage your event registrations and scan your attendance to ticketed events. If you are having trouble accessing the GameDay App, you can reset your password by following the steps below: 1...

  2. How do I create a Sub Event product?

    Last Updated: 19/04/2024 in Products & Questions Products
    Before  launching  an  event,  administrators  can  develop  event  entry fees   that  are only available within specific Sub Ev...

  3. How do I scan event tickets and track attendance through the GameDay App?

    Last Updated: 19/04/2024 in Events Manage Event Participants
    When  entrants  register  for  a  ticketed  event,  they  are  given  a  ticket  with  a  QR  code&n...

  4. How do I create an Add-on Product?

    Last Updated: 19/04/2024 in Products & Questions Products Add-on Products
    GameDay allows you to create Add-on Products to add to your Membership or Event Forms. These allow you to sell additional products outside of your primary membership or event fees such as optional merchandise, services, or donations. Creating...

  5. How do I add welcome and confirmation messages to my event form?

    Last Updated: 18/04/2024 in Events Event Builder Event Messaging & Notifications
    GameDay administrators creating a Membership or Event From have the ability to add custom welcome or confirmation messages to provide additional information to registrants at the beginning and end of the registration process. Form Welcome Messag...

  6. How do I create a series of Unique Promo Codes?

    Last Updated: 18/04/2024 in Promotions Promo Codes Unique Promo Codes
    What is a Unique Promo Code? As a GameDay administrator offering registrations through GameDay, you can add additional payment flexibility for your members or event entrants by offering Unique Promo Codes , which allow you to assign specific dis...

  7. How do I create a Merchandise Product

    Last Updated: 18/04/2024 in Products & Questions Products Add-on Products
    Add-on Products can be created and added to forms to collect fees for various different types of offerings, however the most common scenario in which an Add-on Product would be used is by creating a Physical Goods Add-on Product, which typically i...

  8. How do I export my organisation's settlement information?

    Last Updated: 18/04/2024 in Finances Orders & Settlements Settlements
    Through GameDay's Finances module, administrators can export their Settlements to a CSV file. To export your organisation's settlement listing: 1. In the left-hand menu, expand the Finances menu, then select FINANCES . 2. Click ...

  9. How do I export my organisation's order information?

    Last Updated: 18/04/2024 in Finances Orders & Settlements Orders
    Through GameDay's Finances module, administrators can export a list of their Orders to a CSV file. To export your organisation's settlement listing: 1. In the left-hand menu, expand the Finances menu, then select FINANCES 2. At t...

  10. How do I export an event's participant data?

    Last Updated: 18/04/2024 in Events Manage Event Participants
    GameDay administrators using the Events module to collect registrations have the ability to export to CSV all data collected through a specific event form. From this export, you can determine which entrants have completed the form, the questions th...

Related Articles