Financials

Articles

How do I enter bank details?
1. Click the drop down arrow against My Organisation , select Financial Settings. 2. From the Bank Details  tab click Add Bank Account . 3. Enter all the required information and click Save . NOTE :  Only 1 bank ac...
How do I pay for an unpaid order?
1. Click the arrow against My Organisation , select Finances. 2. From the Orders  tab, click on the VIEW  button   next to an  unpaid  order.  This will open order page; details of the order will be display...
How do I view and edit my organisations Financial Settings?
1. Click on the arrow against My Organisation , select Financial Settings. 2. Click on the Proccessing Fees tab. SOFT DESCRIPTOR This will be what users see on their Payment Receipt Email/Bank statement after purchasing products...
How do I view order and settlement information?
As an admin I want to view an order or a settlement to see the relevant information about that transactions were processed.  1. Click on the drop down arrow against FINANCES , click on Finances . VIEW AN ORDER DETAILS PAGE 2. From t...
How do I export my organisations order and settlement list?
1. Click the arrow against My Organisation , select  Finances . EXPORT ORDER LISTING As an admin I want to export the list of all the orders that have been processed for our organisation. On the Orders tab, scroll to the bottom of th...
How do I resend a Payment Receipt?
NOTE: Payment Receipts can only be resent if the order is status is PAID . 1. Click the arrow against My Organisation , select Finances . 2. From the Orders tab, click on view against the order. This will take you to the order details pag...
How do I refund or cancel an order?
Organisations have the ability to refund the whole amount or a partial amount of an order. 1. Click arrow against My Organisation , and select Finances . 2. On the Orders tab, click VIEW  against an order . NOTE: Refunds can ...
How do I cancel an unpaid order?
If a member no longer wants to be registered to your organisation and has an unpaid order or a member has an unnecessary unpaid order admins have the ability to be cancel these orders. NOTE: you can only cancel an order if it is unpaid. If the ord...
How do I export my settlement listing?
If you are wanting to export your organisations full list of settlements or a list of all the members and products paid for within a particular settlement you can do this via exporting into an excel/CSV. EXPORTING THE SETTLEMENT LIST 1. Click th...
Openpay FAQ's
Openpay payment gateway integration will give consumers the ability to pay for membership and event registration fees in interest-free instalments over various plans ranging between 2-month, 3-month, 4-month or 6-month payment plans Organisation...
How do I enable/disable the Openpay payment gateway?
To manage the Openpay payment gateway settings, follow the below steps:  Navigate to the Financial Settings for your Organisation (under My Organisation ) select the Payment Gateways tab 3. in the table there is a section for Open...
Additional Payment Options
GameDay now offers Participants, Organisations and Event organisers more payment options than ever before. In addition to our current payment options; participants will now also be able to pay conveniently with Apple Pay and Google Pay  ...