Overview
As a GameDay administrator, you can manually add a registration product to a member's profile, which includes the ability to record an offline payment or process a live payment on the member's behalf. This can be useful if a member cannot access a secure connection to register themselves or would prefer to pay over the phone or with an administrator in person.
Step-by-Step
Step 1: Open the member list
In the left-hand menu, click Members > MANAGE MEMBERS
Step 2: View the relevant member profile
Find the applicable member and click VIEW
Step 3: Open the member's product page
On the member record, click the PRODUCTS tab
Step 4: Start a new registration
Click the ADD REGISTRATION button in the Memberships tab
Step 5: Select a product
Click ADD PRODUCTS and select the product you want to add to the registration.
You can search for a product from your database to assign for the new registration. Use the checkbox to select the product(s), then click ADD
Step 6: Decide how you want to pay
Once you've assigned a product, choose one of the below options to complete the registration:
- Unpaid: Allows you to add the registration to their record but still have it listed as Unpaid.
- Paid: Allows you to manually mark the registration as Paid (I.e. if the payment has been made offline by cash, cheque etc.).
- Process payment now: Allows you to process a live payment using GameDay's integrated payment gateway.
Make your selection, then click NEXT
Step 7: Make payment (if you selected Process Payment Now)
If you're paying through the online gateway, enter the credit card details and click PAY NOW
Once you've completed the registration, it will appear on the member record under the Products tab
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