Overview
GameDay's Finances module provides a complete list of all Orders that have been processed through your GameDay database. An Order refers to any transaction that has been processed, either online through a registration form or manually through the database.
To access the Orders section, click Finances > MANAGE FINANCES in the left-hand menu
Order List
The Orders page shows a list of any orders that have been processed directly into your GameDay database, including:
- Date: The date that the order was processed.
- Order Details: The name and email address of the individual that processed the order.
- Order Number: A unique ID assigned to the order.
- Amount: The total amount paid through the order.
- Status: The Status of the order, which covers:
- Paid Orders: The order has been successfully paid online or manually marked as paid by an administrator
- Unpaid Orders: The order has been selected by the member or added to their account by an administrator, but payment has not yet been made
- Cancelled Orders: A Paid or Unpaid order has been cancelled by an administrator
- Refunded Orders: An order paid online has been cancelled and the full amount has been refunded back to the orderer
- Partially Refunded Orders: An order paid online has been cancelled and a partial amount has been refunded back to the orderer. This includes when one of multiple products within an order is refunded, or when a manually entered amount is refunded
- Source: Denotes the source of the order, which could be:
- A Membership Form: Payments processed through any form created through the Membership Forms module.
- An Event Form: Payments processed through any form created through the Events module.
- Through the Admin Portal: Payments processed directly to a member record through your GameDay database by an administrator.
Page Actions
On the Order List, you can apply various other actions and display settings, including:
1. Send Email: Send an email to the contacts of selected orders.
2. Send Payment Request: Send an automated payment request email prompting users to pay their unpaid orders - Learn More
3. Select All Orders: Select all orders from the list to which emails or payment requests can be sent.
4. Select Individual Order: Select specific orders from the list to which emails or payment requests can be sent.
5. Filters: Filter the Order List records by Date, Source or Status
6. Search: Search for individual orders by Order Number.
7. View Order: View an individual order's details - Learn More
8. Export CSV: Export the Order List to a CSV file that can be opened in Excel - Learn More
What's Next?
Now that you're familiar with your order list, check out some more articles below to learn how to manage your finances effectively:
How do I send a Payment Request for an unpaid order?
