Overview
As a participant who has completed a registration for an organisation that uses GameDay to collect payments, you can check any merchandise/shop items you have purchased through your Member Profile Portal
Accessing the Member Profile portal
The GameDay membership portal link can be found here
In addition to the generic portal link above, each sport has the ability to generate their own sport-specific membership portal that they make place on their website, social media channels or send around by other means.
Note: If you are a GameDay administrator, click here to learn how to access your sport's member profile portal
To login to the Member Profile Portal, you can use the same credentials you used to register for the sport. If you can't remember your password, you can reset it using the Forgot Password? link on the login page
Step-by-Step
Step 1: Choose your member
When you login to the Member Profile Portal, you will need to select the member profile you want to access. This may be a single member, or you may have multiple member profiles appearing here if you have used your account email (the email you used to login) to register multiple members to the sport. Select the relevant member to continue on to their profile
Step 2: Head to the Shop tab
In the left-hand menu, select the SHOP option. Here, you'll see any add-on or merchandise items you've purchased when registering for this sport/hierarchy, including:
- A unique Order ID
- The date of the order
- The product purchased
- Any attributes selected - such as size or colour
- The price of the item
- The quantity of the item purchased
- The order status
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