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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?New
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile PortalNew
- How do I view and upload documents to my member profile?New
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Member Profile Portal
Articles
How do I update my member details through my Member Profile?
Overview Using GameDay's Member Profile Portal, participants who have registered for an organisation at any time can login and update the member details they have provided as part of their registration, such as gender identity, contact details an...
How do I pay for an outstanding order through my Member Profile?
Overview As a participant who has registered with your sport through GameDay that has outstanding orders that need to be paid off, you can process payment for your unpaid orders online through your Member Profile Portal using GameDay's secur...
How do I access the payment receipt for my order through my Member Profile?
Overview When you sign up and pay for an orders online as a participant to an organisation that uses GameDay for registrations, there are multiple ways you can access your payment receipt: You will be sent the receipt by email. This should c...
How do I check my active memberships through my Member Profile?
Overview As a participant who is currently, or has previously been, a member with an organisation that uses GameDay for membership registrations, you can login to your Member Profile Portal at any time and check your active and historical memb...
How do I check my active event registrations through my Member Profile?
Overview As a participant who is currently, or has previously been, an event entrant with an organisation that uses GameDay for events or ticketing registrations, you can login to your Member Profile Portal at any time and check your active an...
How do I access my event tickets through my Member Profile?
Overview As an event entrant who has registered for a ticketed event, you automatically receive a PDF ticket that you can use to scan attendance into the event. You can access this in multiple ways: Open the ticket through the attachment on ...
How do I check my shop purchases through my Member Profile?
Overview As a participant who has completed a registration for an organisation that uses GameDay to collect payments, you can check any merchandise/shop items you have purchased through your Member Profile Portal Step-by-Step Step 1: ...
How do I unlink a member from my GameDay account?
Overview GameDay account holders can unlink members from their account by updating the Account Email on the given members profile. This means that when the account holder logs into the Member Profile Portal or any GameDay registration form, tha...
How do I check my accreditations through the Member Profile Portal? New
Overview This article outlines how to log in to your Member Profile Profile portal and check your accreditations as a participant of any sport using the GameDay system to collect and store accreditations. Step-by-Step Step 1: L...
How do I view and upload documents to my member profile? New
Members have the ability to upload and view documents within their member profile. This section will also display any documents previously uploaded to the member profile via the admin portal. 1. To log into your member profile, click here . 2. ...
