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Event QR Codes
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Questions
Reports
Event Reporting
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GameDay ClubStarter and Pro User Guides
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GameDay Auction User Guides
IMPORTANT: Preparing yourself for WordPress 5.0 (Gutenburg)
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My Organisation
Organisation Details
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Financials
Settings
Membership
Manage Members
Clearances
Communication
How Do I Register?
Events
Manage Events
Event Templates
Event Registration
Manage Event Participants
Event QR Codes
Products & Forms
Registration Forms
Products
Questions
Reports
Event Reporting
GameDay Websites
GameDay ClubStarter and Pro User Guides
GameDay Elite User Guides
GameDay Shop User Guides
GameDay Auction User Guides
IMPORTANT: Preparing yourself for WordPress 5.0 (Gutenburg)
GameDay eCommerce
BigCommerce
GameDay Marketplace
General Information
My Profile
FAQ's
Membership
Events
System Status
Refine
Dashboard
My Organisation
Organisation Details
Admins & Contacts
Financials
Settings
Membership
Manage Members
Clearances
Communication
How Do I Register?
Events
Manage Events
Event Templates
Event Registration
Manage Event Participants
Event QR Codes
Products & Forms
Registration Forms
Products
Questions
Reports
Event Reporting
GameDay Websites
GameDay ClubStarter and Pro User Guides
GameDay Elite User Guides
GameDay Shop User Guides
GameDay Auction User Guides
IMPORTANT: Preparing yourself for WordPress 5.0 (Gutenburg)
GameDay eCommerce
BigCommerce
GameDay Marketplace
General Information
My Profile
FAQ's
Membership
Events
System Status
Home
Glossary
Dashboard
Organisation Membership Dashboard
Why can't I see information within the membership dashboard or reports?
My Organisation
Organisation Details
How do I create a new organisation?
How do I edit my organisation details?
How do I upload our organisation logo?
How do I view my organisations heirarchy?
How do I upload documents for my organisation?
Admins & Contacts
How do I grant someone admin access to my organisation?
How do I grant someone admin access to another organisation in my heirarchy?
How do I add a primary contact for my organisation?
How do I edit contact deails of a user?
How do I disable admin access?
Financials
How do I enter bank details?
How do I edit my organisation soft descriptor, processing fee and refund period?
How do I view order and settlement information?
How do I export my organisations order and settlement list?
How do I resend an invoice of a members payment?
How do I refund an order?
How do I cancel an unpaid order?
How do I export my settlement listing?
Openpay FAQ's
New
How do I enable/disable the Openpay payment gateway?
New
Additional Payment Options
New
Settings
How do I create a new season?
How do I create member types?
Global Search Functionality
Membership
Manage Members
How do I manually add a new member?
How do I edit member information?
How do I view the questions answered by members in the registration form?
How do I upload a profile image for a member?
How do I edit a profile image for a member?
How do I edit the answers for the custom questions?
How do I upload documents to a members profile?
How do I upload a picture of a member?
How do I view/edit/delete a document for a member?
How do I export a member list?
Member List Overview
Member Status Definitions
How do I manually add a registration/product for a member?
How do I edit the answers submitted by members in the registration form?
Clearances
How do I request a clearance for a member?
How do I approve/reject a clearance?
Who receives clearance emails?
I am unable to request a clearance for a member
Communication
How do I create an email template?
How do I send an email to members?
How do I view sent emails?
How Do I Register?
How do I create an account?
How do I register myself to my club?
How do I register multiple people?
How do I upload a profile photo?
How do I upload documents via the registration form?
Events
Frequently Asked Questions?
Manage Events
Step 1: How do I create an event?
Changing the display and colours on an event form or landing page?
Add product group and product purchase limit to form
Step 2: How do I add products to the event?
Can I change the order in which the products display in?
Subdomain, Landing Pages and Event Registration Form Display
Step 3: Add Questions
Events: What is a header and paragraph text block?
Step 4: Creating a Registration Success Message
Events: Form welcome and confirmation messaging
Step 5: Publish
Event Templates
How to create an event template?
How to create an event via an event template?
Event Registration
Entrant view of event form?
Manage Event Participants
How to view entrants that have registered to the event?
How to email entrants?
How do I refund event entrants?
Where to view the information entrants answered within event form?
Event QR Codes
Events: Download the Gameday App
Events: How do I log into the Gameday app?
Event Managers
How do I view managed events and event details via the GameDay app?
How do I view event participants via the app?
How do I scan event tickets via the app?
Event Participants
How do I view event details and tickets via the app?
Products & Forms
Registration Forms
How do I add the profile image upload question to a registration form?
How do I attach document upload questions to the form?
How do I create a new registration form?
How do I view and edit a shared form?
How do I add or remove an existing product to a registration form?
Can I create a new product within the registration form?
Can I create new and existing custom questions within form?
How do I make a product mandatory?
Add product group and product purchase minimum to form
How do I make questions mandatory on the registration form?
How do I make a registration form active?
How do I delete a question from the form?
How do I get the registration form link?
How do I change the order of questions within a registration form?
How can I filter forms by status?
How do I change how my registration form looks?
How do I make my form available to other organisations?
Successful Registration Email Message
Form welcome and confirmation messaging
Pending Registrations
Overview - Pending Registrations
Pending Registration Set Up: One form, all member types
Pending Registration Set Up: One form, selected member types
Pending Registration Set Up: Two forms, only one using pending
How do I view members that are sitting as pending?
How do I view pending member profiles?
How do I approve or decline pending registrations?
Products
How do I create a product?
Overview of membership start and end dates
How do I set age ranges for my product?
How do I set up a conditional product?
How do conditional products on forms work?
How do I edit a product?
How do I add an early bird registration?
How do I copy/clone a product?
Questions
How do I create questions?
What are the different types of questions?
How do I create document upload questions?
What is a header and paragraph text block?
How do I add in answers for picklist and muli-pick list questions?
How do I make questions available to only certain members?
How do I make a question dependent on another question?
How do I correctly set up a terms and conditions question?
Reports
Financial Transactions Dashboard Report
Question Data Dashboard Report
Settlement Summary Dashboard Report
Advanced Member Report
Advanced Member Report - Mobile Display
Advanced Clearance Report - Transferred In
Advanced Clearance Report - Transferred Out
Admins and Contacts Report
Member Transaction (Basic Details) Report
Member Transaction (Full Details) Report
Organisation Detail Report
How do I view an individual graph in full screen?
Report Dashboards: How do I export the graphs and reports?
Tabular Report: exporting reports
Tabular Reports: Filtering
Dashboard Reports: Filtering
Event Reporting
Event Dashboard Reporting
Event Detail Report
Event Participant Report
Event Question Reporting
GameDay Websites
GameDay ClubStarter and Pro User Guides
Logging in into the Dashboard
Adding your Site Content
Adding Images & Other Media
Using the Visual Editor
Embedding a YouTube Video
Media Library
Updating the Main Menu
Editing the Footer Content and Column Links
Adding an External link to the Main Menu
Editing the Homepage, Header and Footer of your website
Full Demonstration Video
Changing your site’s Header logo
Changing your sites Primary and Secondary Colour
Changing where your social media links are hyperlinked to
Changing/adding partner logos
Changing the Promo Tiles
Changing the Footer Content
Changing your Multi Site Drop Down List
Changing the Social Media Feeds on the Homepage
Changing your Competition/Match Centre ID
Adding News Articles into the Slideshow
How to embed your GeoSnapshot iFrame code into your Website
GameDay Elite User Guides
Base Features from Clubstarter and Pro UserGuides (Read First)
Creating an Event
Adding and Changing Club Logos in the Header
Changing the Header Sponsor Image
Adding a Promotional Banner to the Header
Changing the Major Sponsor and Partner logos
Adding Multiple Tiers of Sponsors
Editing the Countdown Timer
Changing the Sidebar links (next to the slideshow images)
Editing the Promotional Tiles on the Home Page
Editing the Member Counter Titles
Setting up your Live Stream Page
Changing your Competition/Match Centre ID
Changing the back ground colour or image of a Page Panel on the Homepage
News Article Feature Images for Slideshow
Changing the Videos that display on the Homepage
Resources Library Page Template
Develop your Website's SEO using SmartCrawl
Editing the Footer Content and Column Links
Ordering or Hiding Home Page Panels
Syncing your MailChimp Account to the Footer Sign Up Form
Changing your News Banner from Full Width to Slider Box on the Homepage
Creating Player Profiles Using the Athlete Database Add on
Adding your GeoSnapshot iFrame Code into a Page in your Website
GameDay Shop User Guides
Accessing your Main Shop Page
Configuring your Main Shop landing page
Creating a New Product
Adding Product Images
Product Categories
Managing Orders (Sales)
Coupon Management
Reports
WooCommerce Settings
Gift Cards
Adding a note to an Order
Importing your Products by CSV
Setting Up PayPal as a payment method
GameDay Auction User Guides
Logging Into the Dashboard
Creating an Auction Product
Configuring your Auction Site Homepage
Order Fulfillment and Customers Paying for items
Adding in your Bank Details for Direct Bank Transfer Payment Method
Creating and Using Coupons
Changing your Auction Main Banner
Setting up PayPal as a payment method
IMPORTANT: Preparing yourself for WordPress 5.0 (Gutenburg)
Introduction
Basic of "Block Editing" and differences to the Classic Editor
Building your first layout with the Gutenberg WordPress block editor
Building a basic layout with Gutenberg
Process for Going Live with your Website
Creating your own Facebook Juicer Account
GameDay eCommerce
BigCommerce
Re-Issuing a Gift Certificate
Changing a Customers Email Address or Other details stored in their profile
Products and Category Promotions
How to show a discount on the product page instead of at the Cart or Checkout
Product variant(s) not Showing the Default or Sale price
Adding Free Shipping for Specific Product(s) Only
GameDay Marketplace
Rosterfy - Basic Member Export Report
General Information
My Profile
How do I log into another organisation?
Help widget
FAQ's
Logging in and password reset
What is the GameDay admin login URL?
Frequently Asked Questions
Document Management: Frequently Asked Questions (FAQs)
I have changed email addresses, how do I change this for my access?
How often do settlements get distributed to organisations?
Can I still refund if my organiastion has insufficient funds?
What does funds available mean when refunding?
What are the different statuses of orders?
What are the different statues of members and products?
How do I pay for a product offline?
Why am I not able to process a refund?
Membership
Membership - New Customers
Events
Events - New Customers
System Status
Product Updates & Release Notes
Service Status
Glossary
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