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How Do I Register?
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Manage Events
Event Templates
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Event QR Codes
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GameDay Websites
GameDay Websites - Original Theme
GameDay Websites - 2023 Theme
GameDay eCommerce
BigCommerce
WooCommerce
GameDay Auctions
GameDay Marketplace
ECAL
Rosterfy
Mailchimp
Meet Manager
General Information
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Refine
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My Organisation
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ID Management for Organisations
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Finances
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Manage Members
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How Do I Register?
ID Management for Members
Events
Manage Events
Event Templates
Event Registration
Manage Event Participants
Event QR Codes
Event IDs
Products & Forms
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Products
Questions
Promotions
Discounts
Promo Codes
Reports
Dashboard Reports
Tabular Reports
Event Reporting
GameDay Websites
GameDay Websites - Original Theme
GameDay Websites - 2023 Theme
GameDay eCommerce
BigCommerce
WooCommerce
GameDay Auctions
GameDay Marketplace
ECAL
Rosterfy
Mailchimp
Meet Manager
General Information
My Profile
FAQ's
Membership
Events
Payment Options
System Status
Home
Glossary
Dashboard
Organisation Dashboard
How do I navigate to each menu section?
Why can't I see information within the membership dashboard or reports?
GameDay Community: how to access it
Global Search Functionality
My Organisation
Organisation Details
How do I create a new organisation?
How do I edit my organisation details?
How do I upload our organisation logo?
How do I view my organisations heirarchy?
How do I upload documents for my organisation?
Admins & Contacts
How do I grant someone admin access to my organisation?
How do I grant someone admin access to another organisation in my heirarchy?
How do I add a primary contact for my organisation?
How do I edit contact deails of a user?
How do I disable admin access?
Settings
How do I create a new season?
How do I create member types?
ID Management for Organisations
Organisation ID FAQ's
How do I create an organisationID rule?
How do I change an organisation ID rule?
How do I view an organisationID?
Finances
Finances
How do I pay for an unpaid order?
How do I view order and settlement information?
How do I export my organisations order and settlement list?
How do I resend a Payment Receipt?
How do I refund or cancel an order?
How do I cancel an unpaid order?
How do I export my settlement listing?
Financial Settings
How do I view and edit my organisations Financial Settings?
How do I enter bank details?
Updated
Openpay FAQ's
How do I enable/disable the Openpay payment gateway?
Additional Payment Options
Membership
Manage Members
How do I manually add a new member?
Member Profile Information
How do I edit member information?
How do I view the questions answered by members in the registration form?
How do I upload a profile image for a member?
How do I edit a profile image for a member?
How do I mark a member's proof of age sighted?
How do I edit the answers for the custom questions?
How do I manually add a registration/product for a member?
How do I view current/previous orders for a member?
How do I export a member list?
Member List Overview
Member Status Definitions
Gender Identity Capability
Documents & Notes
How do I upload documents to a members profile?
How do I view/edit/delete a document for a member?
How do I add a note for a member?
How do I view/edit/delete a member note?
Clearances
How do I request a clearance for a member?
How do I approve/reject a clearance?
Who receives clearance emails?
How do I view members clearance history?
I am unable to request a clearance for a member
Clearance FAQ's
Communication
How do I create an email template?
How do I send an email to members?
How do I target my communication to specific member groups?
How do I view sent emails?
How Do I Register?
How do I create an account?
How do I register myself to my club?
How do I register multiple people?
How do I upload a profile photo?
How do I upload documents via the registration form?
ID Management for Members
Member ID Management FAQ's
How do I create a memberID rule?
How do I change a memberID rule?
Can I edit can active memberID rule?
Can I edit an inactive memberID rule?
How do I view a memberID?
Can I manually change a memberID?
Changing memberID if already in use
How do I view a members previous ID history?
How do I configure memberIDs to show in a member list?
Events
Frequently Asked Questions?
Manage Events
Ticketing Events
Step 1: How do I create an event?
Step 2: How do I add products to the event?
How do I create an add-on product?
Add product group and product purchase limit to form
Step 3: Add Questions
Step 4: Creating a Registration Success Message
Step 5: Publish
Event Entry Events
Sub-Events
Event Entry: Sub-Events
How do I create an event entry event with sub events?
How do I create a sub event entry product?
How do I create an add-on product?
Event Participant ID Management
How do I create a eventID rule for a participant?
How to I enable event participant IDs to be used within an event?
How do I enable a memberID rule to be used as the event participant ID?
How do I view a participant eventID?
Event Participant ID FAQ's
How do I create an Event Entry event?
How do I create an add-on product?
Event Entry ticket/pass
Event Entry FAQ's
How do I create an event member type?
Changing the display and colours on an event form or landing page?
Can I change the order in which the products display in?
Can I add a minimum/maximum product purchase limit?
Subdomain, Landing Pages and Event Registration Form Display
Events: Conditional Questions - product based
Events: What is a header and paragraph text block?
Events: Form welcome and confirmation messaging
Full Event Form Data Export to CSV
Event Templates
How to create an event template?
How to create an event via an event template?
Event Registration
Entrant view of event form?
Manage Event Participants
How do I view entrants that have registered to the event?
How do I refund event entrants?
How do I email event entrants?
Where can I view the information entrants answered within event form?
How do I manually add an event registration to a new entrant?
New
How do I add an event registration to an existing entrant?
New
How do I pay an unpaid event order?
New
Event QR Codes
Events: Download the GameDay App
Events: How do I log into the Gameday app?
Event Managers
How do I view managed events and event details via the GameDay app?
How do I view event participants via the app?
How do I scan event tickets via the app?
Event Participants
How do I view event details and tickets via the app?
Event IDs
Event ID Management FAQ's
How do I create an eventID rule?
How do I change an eventID rule?
How do I view an eventID?
Products & Forms
Registration Forms
How do I create a new registration form?
How do I view and edit a shared form?
Can I create a new product within the registration form?
How do I add or remove an existing product to a registration form?
How do I create an add-on product?
Add product group and product purchase minimum to form
Can I create new and existing custom questions within form?
How do I add the profile image upload question to a registration form?
How do I attach document upload questions to the form?
How do I make a product mandatory?
How do I make questions mandatory on the registration form?
How do I make a registration form active?
How do I delete a question from the form?
How do I get the registration form link?
How do I change the order of questions within a registration form?
How can I filter forms by status?
How do I change how my registration form looks?
How do I make my form available to other organisations?
Successful Registration Email Message
Form welcome and confirmation messaging
Full Membership Form Data Export to CSV
How do I hide member types from a registration form?
Pending Registrations
Overview - Pending Registrations
Pending Registration Set Up: One form, all member types
Pending Registration Set Up: One form, selected member types
Pending Registration Set Up: Two forms, only one using pending
How do I view members that are sitting as pending?
How do I view pending member profiles?
How do I approve or decline pending registrations?
Products
How do I create a product?
Overview of membership start and end dates
How do I set age ranges for my product?
How do I set up a conditional product?
How do conditional products on forms work?
How do I edit a product?
How do I add an early bird registration?
How do I copy/clone a product?
Add-on Products
How do I create an add-on product?
Physical Goods Add-on product set up
How do I add an add-on product to a form?
What is a product attribute?
How do I add a product attribute to a product?
Questions
How do I create questions?
What are the different types of questions?
How do I create document upload questions?
What is a header and paragraph text block?
How do I add in answers for picklist and muli-pick list questions?
How do I make questions available to only certain members?
How do I make a question dependent on another question?
How do I correctly set up a terms and conditions question?
Conditional Questions - product based
Promotions
Discounts
How to create a discount?
How to create a bundle discount?
How can I set up a series of Family Discounts?
Types of Discounts?
General Information related to discounts
Discounts FAQ's
How discounts looks on a member payment invoice
How discounts looks within the admin portal
User view of forms within different discounts
Form with Standard Discount (single quantity)
Form with Standard Discount (multiple quantity)
Form with Bundle Discount
Form with Bundle Discount (Price Cap)
Promo Codes
Generic Promo Codes
Creating a Generic Promo Code
Managing Existing Generic Promo Codes
Unique Promo Codes
Creating a Unique Promo Code
Managing Existing Unique Promo Codes
Reports
Dashboard Reports
Financial Transactions Dashboard Report
Question Data Dashboard Report
Settlement Summary Dashboard Report
Membership Dashboard
Tabular Reports
Tabular Reports: Filtering
Tabular Reports: Exporting Reports
Advanced Member Report
Advanced Clearance Report - Transferred In
Advanced Clearance Report - Transferred Out
Admins and Contacts Report
Transaction Report (Basic Details)
Transaction Report (Full Details)
Organisation Detail Report
Event Reporting
Event Dashboard
Event Detail Report
Event Participant Report
Event Question Reporting
Event Transaction Report
GameDay Websites
Process for Going Live with your Website
GameDay Websites - Original Theme
GameDay ClubStarter and Pro User Guides
Logging in into the Dashboard
Adding your Site Content
Adding Images & Other Media
Using the Visual Editor
Embedding a YouTube Video
Media Library
Updating the Main Menu
Editing the Footer Content and Column Links
Adding an External link to the Main Menu
Editing the Homepage, Header and Footer of your website
Full Demonstration Video
Changing your site’s Header logo
Changing your sites Primary and Secondary Colour
Changing where your social media links are hyperlinked to
Changing/adding partner logos
Changing the Promo Tiles
Changing the Footer Content
Changing your Multi Site Drop Down List
Changing the Social Media Feeds on the Homepage
Changing your Competition/Match Centre ID
Adding News Articles into the Slideshow
How to embed your GeoSnapshot iFrame code into your Website
GameDay Elite User Guides
Base Features from Clubstarter and Pro UserGuides (Read First)
Creating an Event
Adding and Changing Club Logos in the Header
Changing the Header Sponsor Image
Adding a Promotional Banner to the Header
Changing the Major Sponsor and Partner logos
Adding Multiple Tiers of Sponsors
Editing the Countdown Timer
Changing the Sidebar links (next to the slideshow images)
Editing the Promotional Tiles on the Home Page
Editing the Member Counter Titles
Setting up your Live Stream Page
Changing the back ground colour or image of a Page Panel on the Homepage
News Article Feature Images for Slideshow
Changing the Videos that display on the Homepage
Resources Library Page Template
Develop your Website's SEO using SmartCrawl
Editing the Footer Content and Column Links
Ordering or Hiding Home Page Panels
Syncing your MailChimp Account to the Footer Sign Up Form
Changing your News Banner from Full Width to Slider Box on the Homepage
Creating Player Profiles Using the Athlete Database Add on
Adding your GeoSnapshot iFrame Code into a Page in your Website
Changing your Competition/Match Centre ID
GameDay Shop User Guides
Accessing your Main Shop Page
Configuring your Main Shop landing page
Creating a New Product
Adding Product Images
Product Categories
Managing Orders (Sales)
Coupon Management
Reports
WooCommerce Settings
Gift Cards
Adding a note to an Order
Importing your Products by CSV
Setting Up PayPal as a payment method
GameDay Auction User Guides
Logging Into the Dashboard
Creating an Auction Product
Configuring your Auction Site Homepage
Order Fulfillment and Customers Paying for items
Adding in your Bank Details for Direct Bank Transfer Payment Method
Creating and Using Coupons
Changing your Auction Main Banner
Setting up PayPal as a payment method
Creating your own Social Media Juicer Account
GameDay Websites - 2023 Theme
About your GameDay Website 2023 Theme
How to log into my website?
Going live with your website
How to add Google Analytics to my website?
GameDay Website FAQ's
GameDay Websites 2023 Theme: Set Up Guides
GameDay Websites 2023 Theme: Dashboard
Dashboard: Website Tiers & Add Ons
Dashboard: Appearance
GameDay Websites 2023 Theme: Header
Website Header - Main Header
Website Header - Promo Ribbon
Website Header - Club Ribbon
Website Header - Website Link Menu
GameDay Websites 2023 Theme: Sections
Banner
Match Centre
Social Media Feed
Video Feed
Member Counter
ECAL Events
Call To Action Tiles (CTA)
Partners & Sponsors
Additional Partners
Custom Content
GameDay Websites 2023 Theme: Footer
Footer: Content Columns
Footer: Social Accounts
Footer: Newsletter Subscription
GameDay Websites 2023 Theme: General Task Guides
GameDay Websites 2023 Theme: Settings, Menus and Panels
Editing the Main Menu
How do I order and show/hide panels?
How do I add users?
GameDay Websites 2023 Theme: Pages
Creating a Staff Page
Creating a Team Page
Creating a page using Elementor
Video Gallery Page
Club Finder Page (Accordian)
Documents Page
Frequently Asked Questions (FAQ) Page
Contact Us Page
Livestream Page
Photo Gallery Page
GameDay Websites 2023 Theme: News & Events
Add News Articles
News Categories
News Tags
News Page - No Filter
News Page - Filter
Create an event
GameDay Websites 2023 Theme: General
Background Colour vs Background Image
Adding Teams
Adding Players
Uploading media to the Media Library
Adding and changing the match centre IDs
Setting up Video and Social Media feed with Juicer
Adding statistics to match centre widget
Successfully integrate ECAL into my GameDay website
Setting Up Forms
GameDay eCommerce
BigCommerce
Re-Issuing a Gift Certificate
Changing a Customers Email Address or Other details stored in their profile
Products and Category Promotions
How to show a discount on the product page instead of at the Cart or Checkout
Product variant(s) not Showing the Default or Sale price
Adding Free Shipping for Specific Product(s) Only
WooCommerce
GameDay Auctions
Login to GameDay Auctions
Add Auction Items/Products
GameDay Marketplace
GameDay Marketplace: how to access it
ECAL
What is ECAL and general FAQ's?
Step 1: Getting set up with ECAL?
Step 2: Selecting which events display in this calendar?
Step 3: Finding and copying the event calendar widget
What information do I need to successfully integrate ECAL into my GameDay website?
Integrate ECAL into a 3rd party website
Rosterfy
Rosterfy - Basic Member Export Report
Mailchimp
Integrate your Mailchimp account with GameDay
Meet Manager
Meet Manager Export
General Information
UI/UX Update to GameDay
Notifications Centre
Global Create Functionality
My Profile
How do I log into another organisation?
Help widget
Dark Mode
How do I switch between organisations?
FAQ's
Logging in and password reset
What is the GameDay admin login URL?
Frequently Asked Questions
Active Kids Voucher Set Up & Reporting
Active Kids Vouchers FAQ's
Document & Note Management: FAQ's
I have changed email addresses, how do I change this for my access?
How often do settlements get distributed to organisations?
Can I still refund if my organiastion has insufficient funds?
What does funds available mean when refunding?
What are the different statuses of orders?
What are the different statues of members and products?
How do I pay for a product offline?
Why am I not able to process a refund?
Membership
Membership - New Customers
Events
Events - New Customers
Payment Options
How do I pay using PayPal?
System Status
Product Updates & Release Notes
Service Status
Glossary
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