How do I send a Payment Request for an unpaid order?

Step 1: Navigate to the Finances screen

In the left-hand menu, open the Finances option and select Finances, then click the ORDERS tab.

Step 2: View an unpaid order

Find the relevant order, then click VIEW.

Step 3: Send the Payment Request

In the top-left corner, expand the Actions Arrow, then click SEND PAYMENT REQUEST.

Review the details to ensure they are correct, then click SEND PAYMENT REQUEST.

Step 4: The account holder can then submit payment directly for the relevant orders

An email will then be sent to the orderer's Account Email address prompting them to complete payment for their unpaid order.

To learn how to send multiple Payment Requests in bulk, click here