How do I target my communication to specific member groups?

1. Click the arrow against Memberships, click on Members.

2. Select the filter that best applies to the group of members you want to email. You can choose to filter your list by the following categories:

By Product: This will allow you to filter your member list by a specific product that has been purchased by your members.

By Add-on Product: This will allow you to filter your member list by a specific Add-on Product that has been purchase by your members, such as a merchandise item or service offered as part of your registration process.

By Member Type: This will allow you to filter your members by a specific Member Type that has been assigned to member's through your registration process. Click here for more information on creating Member Types.

NOTE: if you are not able to see the member types tab, this means member types are locked off at a NATIONAL or STATE level, so you will need to speak to your parent body regarding this.

By Organisation: This will allow you to filter your member list by the organisation they are registered to.

NOTE: If you do not have any organisations below you in your sport hierarchy, the By Organisation option will not apply to you.

Financial Filter: This will allow you to filter your member list based on the financial status at each applicable level of your hierarchy.

3. Once you have applied a filter, use the checkbox in the header row to send an email to all members of the filtered group an click the Email Members button.

NOTE: Members with email addresses that appear in your list more than once will only receive ONE email.