Overview
As an administrator running a membership program or event through GameDay in which members and entrants are required to make payment, you also have the ability to manually pay an unpaid order through the back-end GameDay database using a secure online payment gateway. This process is generally used if your organisation takes payment over the phone or in-person for members who were unable to complete payment through the form.
Step-by-Step
Step 1: Open your order list
From your GameDay Dashboard, select Finances > MANAGE FINANCES from the left-hand menu
Step 2: View an unpaid order
Find the unpaid order you want to pay and click VIEW
Step 3: Start the payment process
In the menu in the top-right corner, click PAY ORDER
Step 4: Confirm details
Confirm that the order details are correct, then click PROCESS PAYMENT NOW option
Click PROCEED TO PAYMENT
Step 5: Pay for the order
Enter payment details, then click PAY NOW
If the payment is successful, the order with then be recognised in the system as paid, and the funds will be included in your next settlement
