Important: Before proceeding, please ensure you have the relevant documentation ready to expedite the Stripe account verification process. You can read more about the documentation requirements for different countries here.
What is Stripe?
GameDay partners with Stripe for secure financial services. In order to facilitate settlement payouts to your organisation, GameDay and Stripe requires that your organisation successfully completes the required "Know Your Customer" (KYC) obligations.
"Know Your Customer" (KYC) obligations for payments require Stripe to collect and maintain information on all Stripe account holders. These requirements come from Stripe’s regulators and are intended to prevent abuse of the financial system.
You can read more about Stripe's KYC obligations and the collection of relevant information here
The status of the KYC Financial Configuration will not affect payments successfully being processed via the payment gateway.
The below guide outlines the process of setting up your Stripe account if your organisation is located in Australia
Note: For users outside Australia, please consult the relevant article below for help on setting up your Stripe account:
Activating your Stripe Account
In the left-hand menu, open the Finances option, then select FINANCIAL SETTINGS
Note: only an Admin enabled as the Role of Super User for your organisation will be able to complete the financial configuration KYC onboarding
This page will indicate whether or not you've completed your Stripe KYC obligations, displaying a status at the top of the page, including:
Not Started
More Information Needed
Complete
To submit a new application, click START PAYMENT CONFIGURATION
If you've already started an application but haven't completed it, click CONTINUE PAYMENT CONFIGURATION
Contact Details & Verification Code
Enter your mobile number and email address, then click CONTINUE
Enter the 6-digit verification code sent to your mobile to validate your account
About Your Business
Make the most applicable selection from the fields below, then click CONTINUE:
- Type of Business: Choose one of the following options
- Company
- Partnership
- Trust
- Individual/Sole Trader
- Not-for-profit
You may also be asked to select your Business Structure, depending on your selection above
Enter your business information, then click CONTINUE
Note: In the Industry field, the most common selection is Other Membership Organisations under the Membership Organisations section
Verify you represent this business
Verify your personal details, then click CONTINUE:
Business Executives/Owners/Directors
In the next section, you may be asked to add the details of additional executives, managers or owners, depending on the selection you made in the Type of Business
Bank Account
Add the bank account you'd like to receive payouts to through Stripe, then click CONTINUE
Review and Submit
Finally, confirm that the details you've submitted are correct, and complete any outstanding information if needed, then click AGREE AND SUBMIT
You will then be redirected to your GameDay database and your KYC application will be marked as COMPLETE, allowing you to receive settlements from online payments