Overview
Customise lets you design what customers see when they visit your shop, using a live preview. You need the Club Shop update permission.
Important: There is no draft. Clicking Save publishes your changes straight to your live shop.
Step-by-Step
Step 1: Open Customise
In the shop admin, click Customise in the sidebar. The storefront appears as a live preview.
Step 2: Edit a section
Click any section in the preview to edit it in place. Your storefront is made up of an announcement bar, a header, an optional hero banner, an optional text section, the product grid and a footer.
Step 3: Add or hide sections
Click Sections to add or hide sections.
Step 4: Set your theme
Click Theme to set the corner style and your two colours, chosen from 10 fixed swatches.
Step 5: Add a hero banner
The hero banner starts hidden. Add a photo to enable its layouts. Images can be PNG, JPEG, WebP or GIF, up to 5 MB.

Step 6: Save
Click Save to publish your changes to the live shop.
Note: If another admin saved changes while you were editing, you will be offered Keep editing or Overwrite. Overwrite replaces the other admin’s save.
Troubleshooting
Message or situation | What to do |
“Someone else saved this design while you were editing.” | Another admin saved first. Choose Keep editing to review, or Overwrite to replace their save. |
“That photo didn’t upload”, “Images must be PNG, JPEG, WebP or GIF.” or “Images must be 5 MB or smaller.” | Use a PNG, JPEG, WebP or GIF file of 5 MB or less. |
“Customise can’t open” or “Couldn’t load the storefront preview.” | Your saved design can’t be read, and customers may not be able to open the shop. Contact GameDay Support straight away with your shop address. |
Related articles
- How to update your shop settings
- How to add products to your Sports Shop