How do I view member's Order history?

Any member who has previously processed an order for your organisation will have a list of any current or previous orders listed on their record which you can view through GameDay.

To view the order history for a member:

1. In the left-hand menu, click Members > MEMBERS

2. Search for the relevant member member, then click VIEW against their record

3. Click on the ORDERS/TRANSACTIONS tab

Here you will see a list of current/previous orders/transactions purchased by the member. It will show:

  • Order Date
  • Order Number
  • The Organisation to which the order was processed
  • Items purchased
  • Payment Method
  • A Status indicating whether the order has been Paid, Unpaid, Cancelled or Refunded

You can view a more details breakdown of an individual order by selecting VIEW PAYMENT