Manage Members

Articles

How do I manually add a new member?
1. Click the arrow against  Memberships , click on Members . 2. On the Member List tab, click Add New Member . 3. Input relevant details and once done, click save . All those marked with an asterisk must be filled in. 4. After ...
Member Profile Information
Within a member profile, admins will notice a few different tabs which provide information related to different aspects of the member. Below these tabs are explained in more detail. MEMBER DETAILS The member details tab is where the basic inform...
How do I edit member information?
1. Click on the arrow against Memberships , then click on Members . 2. Under the Member list tab, search for the member in the member list. 3. Click VIEW against the members profile. 4. MEMBER DETAILS tab (should be defaulted). 5. Within...
How do I view the questions answered by members in the registration form?
1. Click the arrow against Memberships and click Members . 2. Under the Member list tab, search for the member in the member list. 3. Click VIEW  to get into the members profile. 4. Click on the MEMBER ACTIVITY tab. 5. Clic...
How do I upload a profile image for a member?
Administrators have the ability to manually upload a profile image for a member. This is done via their member profile which will then reflect on their profile when registering in future, in which they can keep or change as they wish. You will need...
How do I edit a profile image for a member?
Administrators have the ability to edit or change the profile image of a member. This is done within the member profile. You will need to make sure the member has sent this image to you and you have it saved locally somewhere.  The recommend...
How do I mark a member's proof of age sighted?
Administrators have the ability to manually mark a member's record to indicate that they have sighted their proof of age, if this process is being done offline. 1. Log into the organisation 2. Click the drop down arrow against  MEMBERSHIP...
How do I edit the answers for the custom questions?
1. Click the arrow against Memberships , then click on Members . 2. Under the Member list tab, search for the member in the member list. 3. Click VIEW against the members profile. 4. Click on the MEMBER ACTIVITY tab. 5. Within the FO...
How do I manually add a registration/product for a member?
1. Click the arrow against Memberships, click on Members. 2. Under the member list tab, search for the member. 3. Click VIEW against the members profile. 4. Click on the MEMBERSHIPS  tab. 5. Click Add Registration . 6. Follow the p...
How do I view current/previous orders for a member?
To view the current or previous order/transaction history for a member: 1. Click on the drop down arrow against MEMBERSHIPS > click on MEMBERS . 2. Search for the relevant member member > click VIEW against their profile. 3. Click on t...
How do I export a member list?
You have the ability to export all the member listings into a CSV file (excel). Regardless of what page you are looking at within the member list, if you choose to export that member list, it will export the total amount of members within that list....
Member List Overview
This article explores the differences between each of the tabs within the member list section. NOTE: if at any point you want to change what fields appear in these lists, click the settings cog on each of the lists to add/remove fields. These fi...
Member Status Definitions
Within GameDay there are two status types that indicate the status of a member 1. Status:  a Member will have an overall Status of either Active, Pending Active or Inactive Active -  if any role is active, any organisation level is ...
Gender Identity Capability
As part of our partnership with Pride in Sport , GameDay is proud to announce that our system now supports the collection of gender identity data across the product suite wherever gender data is collected. This implementation has bought about updat...