Important: Before proceeding, please ensure you have the relevant documentation ready to expedite the Stripe account verification process. You can read more about the documentation requirements for different countries here.
What is Stripe?
GameDay partners with Stripe for secure financial services. In order to facilitate settlement payouts to your organisation, GameDay and Stripe requires that your organisation successfully completes the required "Know Your Customer" (KYC) obligations.
"Know Your Customer" (KYC) obligations for payments require Stripe to collect and maintain information on all Stripe account holders. These requirements come from Stripe’s regulators and are intended to prevent abuse of the financial system.
You can read more about Stripe's KYC obligations and the collection of relevant information here
The status of the KYC Financial Configuration will not affect payments successfully being processed via the payment gateway.
The below guide outlines the process of setting up your Stripe account if your organisation is located in Singapore
Note: For users outside Singapore, please consult the relevant article below for help on setting up your Stripe account:
To read more about the different types of verification documents required by each country, click here.
Activating your Stripe Account
In the left-hand menu, open the Finances option, then select FINANCIAL SETTINGS
Note: only an Admin enabled as the Role of Super User for your organisation will be able to complete the financial configuration KYC onboarding
This page will indicate whether or not you've completed your Stripe KYC obligations, displaying a status at the top of the page, including:
Not Started
More Information Needed
Complete
To submit a new application, click START PAYMENT CONFIGURATION
If you've already started an application but haven't completed it, click CONTINUE PAYMENT CONFIGURATION
Contact Details & Verification Code
Enter your mobile number and email address, then click CONTINUE
Enter the 6-digit verification code sent to your mobile to validate your account
About Your Business
In the Business Detail section, specify whether or not you have a Unique Entity Number (UEN) and if so, enter your UEN in the field provided and click SUBMIT to validate your UEN.
Select the applicable option from the below list in the Type of Business field:
- Company
- Partnership
- Sole Proprietorship
- Charity, non-profit, club, society, or other unincorporated entity
Click CONTINUE
Note: If you do not have a Unique Entity Number (UEN), you can still complete your application as an Individual
Enter your business information, then click CONTINUE
Note: In the Industry field, the most common selection is Other Membership Organisations under the Membership Organisations section
Business Operations
Provide responses to the questions concerning your business operations, then click CONTINUE:
Verify you represent this business
Verify your personal details, then click CONTINUE:
For more information on providing your NRIC or FIN, click here
Business Executives/Owners/Directors
In the next section, you may be asked to add the details of additional executives, managers or owners, depending on the selection you made in the Type of Business
Bank Account
Add the bank account you'd like to receive payouts to through Stripe, then click CONTINUE
Review and Submit
Finally, confirm that the details you've submitted are correct, and complete any outstanding information if needed, then click AGREE AND SUBMIT
You will then be redirected to your GameDay database and your KYC application will be marked as COMPLETE, allowing you to receive settlements from online payments
