Overview
Organisations have the ability to set a specific 'reply-to' email address. This ensures that when members reply to emails sent from a given GameDay database, the replies are directed to your chosen inbox rather than a default, unmonitored address.
Note: A verification code will be sent to the email address entered, so you must have access to the email inbox in order to set it as the reply email. This verification code is time-sensitive and will expire after a few minutes.
Step-by-Step
Step 1: Navigate to the Communications screen
In the left-hand menu, click COMMUNICATIONS
Step 2: Navigate to the Settings tab
On the Communications screen, click the SETTINGS tab
Step 3: Add the reply-to email address
Click the ADD REPLY-TO EMAIL button. In the pop-up box
Then enter the desired email address and click ADD EMAIL
Step 4: Verify the email address
Check your inbox for an email containing a 6-digit verification code. Enter this code into the boxes provided and click VERIFY EMAIL.
A confirmation message will appear if your email was verified successfully, and the status will change to 'Verified'.
With this option configured, members who receive emails you sent through GameDay will be able to automatically reply to your chosen email address.
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