Articles
How do I manually add a new member record?
Overview GameDay allows administrators to manually add members to the membership database through the back-end admin portal as an alternative to collecting member registrations through registration forms. Step-by-Step Step 1: Navigate to y...
How do I edit a member record?
Overview GameDay allows administrators to manually update information that has already been recorded on member records, such as information submitted through a registration form, custom fields and preferences. Step-by-Step Step 1: Navigate...
How do I view or edit the questions answered by members in the registration form?
Overview As a GameDay administrator, you can find the custom question responses given by members by viewing their member profile and accessing the Activity section. This will display any membership or event forms the member has completed throug...
How do I manually add new registration form questions to a member record?
Overview As a GameDay administrator, you can manually apply a registration form to a member's record in order to answer custom questions from the form on their behalf. This can be a useful process if the member is unable to access an online regis...
How do I view a member's key membership dates?
Overview As an administrator in GameDay, you can see a summary of all the key membership dates on specific member profiles, including: The First Registered date: The order date of the member's first membership with your organisation The L...
How do I upload a profile image for a member?
Overview GameDay administrators have the ability to manually upload a profile image for a member through their member record, which will then reflect on their profile when registering in the future. Step-by-Step Step 1: Navigate to the m...
How do I mark a member's proof of age sighted?
Overview GameDay administrators have the ability to manually mark a member's record to indicate that they have sighted their proof of age, if this process is being done outside of the organisation's registration forms. Step-by-Step Step ...
How do I view member's Order history?
Overview Any member who has previously processed an order for your organisation will have a list of any current or previous orders listed on their record which you can view through GameDay. Step-by-Step Step 1: Navigate to your member li...
How do I manually add a membership to a member profile?
Overview As a GameDay administrator, you can manually add a registration product to a member's profile, which includes the ability to record an offline payment or process a live payment on the member's behalf. This can be useful if a member can...
How do I apply a Shop Product to an existing member?
Overview As an administrator of GameDay, you are able to manually apply an Shop Product to an existing member profile through the back-end admin portal. Step-by-Step Step 1: Open your member profile list In the left-hand menu, open ...
How do I upload documents to a members profile?
Overview GameDay administrators have the ability to manually upload documents to a members record, such as proof of age, identification, qualifications or any other documentation that may be required to store with the member's details in GameDa...
How do I view a document on a member's record?
GameDay administrators can view, download, edit, and delete member documents, provided the admin that originally uploaded the document has granted permission to do so. To view, edit or delete a document on a member's record: 1. In the left-hand me...
How do I add a note for a member?
GameDay administrators can add member notes against a members record to store any relevant information, which can also be seen by other GameDay administrators. To add a Member Note to a member's record: 1. In the left-hand menu, click Members > ...
How do I view, edit or delete a member note?
GameDay administrators can view, edit, or delete Member Notes on an individual member record. Note : Depending on your hierarchy level, you may not have access to this functionality as higher-level organisations can restrict these features from o...
How do I edit the account email on a member record?
Overview GameDay administrators have the ability to manually update the account email on a member record through the back end database. For context, members can be assigned two different email addresses, defined below:
Account Email : Th...