Articles
How do I manually add a new member record?
GameDay allows administrators to manually add members to the membership database through the back-end admin portal. To add a manual member record: 1. On the left-hand menu, click MEMBERS 2. On the Member List tab, click CREATE NEW MEMBER ...
How do I edit a member record?
GameDay allows administrators to manually update information that has already been recorded on member records: To update information on a member record: 1. In the left-hand menu, click Members > MEMBERS . 2. Find the applicable member, then...
How do I manually add new registration form questions to a member record?
Overview As a GameDay administrator, you can manually apply a registration form to a member's record in order to answer custom questions from the form on their behalf. Step-by-Step Step 1: Open your Member List In the left-hand menu, clic...
How do I view the questions answered by members in the registration form?
Overview As a GameDay administrator, you can find the custom question responses given by members by viewing their member record and accessing the Member Activity section. This will display any membership or event forms the member has completed ...
How do I upload a profile image for a member?
GameDay administrators have the ability to manually upload a profile image for a member through their member record, which will then reflect on their profile when registering in the future. The recommended image size is 200 x 200 pixels 1. In ...
How do I mark a member's proof of age sighted?
GameDay administrators have the ability to manually mark a member's record to indicate that they have sighted their proof of age, if this process is being done outside of the organisation's registration forms. To mark a member's proof of age sighte...
How do I view member's Order history?
Any member who has previously processed an order for your organisation will have a list of any current or previous orders listed on their record which you can view through GameDay. To view the order history for a member: 1. In the left-hand menu, ...
How do I manually add a membership to a member record?
As a GameDay administrator, you can manually add a registration product to a member's record, which includes the ability to record an offline payment or process a live payment on the member's behalf. This can be useful if a member cannot access a ...
How do I apply an Add-on Product to an existing member?
As an administrator of GameDay, you are able to manually apply an add-on product to an existing member record through the back-end admin portal. 1. From your GameDay Dashboard, open the Members menu and click MEMBERS 2. Select the VIEW bu...
How do I upload documents to a members profile?
GameDay administrators have the ability to manually upload documents to a members record, such as proof of age, identification, qualifications or any other documentation that may be required to store with the member's details in GameDay. To upload ...
How do I view a document on a member's record?
GameDay administrators can view, download, edit, and delete member documents, provided the admin that originally uploaded the document has granted permission to do so. To view, edit or delete a document on a member's record: 1. In the left-hand me...
How do I add a note for a member?
GameDay administrators can add member notes against a members record to store any relevant information, which can also be seen by other GameDay administrators. To add a Member Note to a member's record: 1. In the left-hand menu, click Members > ...
How do I view, edit or delete a member note?
GameDay administrators can view, edit, or delete Member Notes on an individual member record. Note : Depending on your hierarchy level, you may not have access to this functionality as higher-level organisations can restrict these features from o...
How do I manually add a question response to a member's record?
Overview As a GameDay administrator, you can add responses to the custom question responses that were left blank on a member's registration by accessing the 'Member Activity' section of their member record. Step-by-Step Step 1: Open your Me...
How do I edit the account email on a member record?
Overview GameDay administrators have the ability to manually update the account email on a member record through the back end database. For context, members can be assigned two different email addresses, defined below:
Account Email : ...