Overview
Your shop link is your shop’s web address: a handle followed by the shop domain. You choose the handle when you set up your shop, and you can change it later.
Shop link rules
- A handle is 3 to 40 characters: lower case letters, digits and single hyphens.
- It cannot already be used by another shop.
Step-by-Step
Step 1: Open Settings
In the shop admin, click Settings in the sidebar.
Step 2: Find your Shop link
Under Shop details, find Shop link. Click COPY to copy your current link, for example to share it with your members.
Step 3: Change the link
Click CHANGE, enter your new handle, and confirm. The change applies straight away.
Important: Changing your shop link moves your browser to the new address and signs you in again. The old address stops working immediately, and another shop can claim it. Customers who follow the old link will see “Open the shop from GameDay”, so make sure you share your new link everywhere you have promoted the old one.
Troubleshooting
Message or situation | What to do |
“That shop link is reserved.” or “That shop link is already taken.” | Choose a different handle. |
“Shop conflict: handle taken” | Another shop claimed the address first. Choose a different handle. |
Customers see “Open the shop from GameDay” | They are using an old or mistyped address. Send them your current link from Settings > Shop details. |
Related articles
- How to update your shop settings
- How to customise your storefront
