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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I pay an unpaid event order?
As an event manager running an event through GameDay in which entrants are required to make payment, you also have the ability to manually pay an unpaid order through the back end GameDay database using a secure online payment gateway. To pay an un... -
How do I add an event registration to an existing entrant?
As an administrator of GameDay, you can manually apply an event registration to an existing entrant through your back end database. 1. In the left-hand menu, open the Events menu and click MANAGE EVENTS 2. Select the ACTIONS arrow ne... -
Switch Organisation
If you are a GameDay administrator for multiple organisations, you can switch between those organisation while staying logged into the platform. To Switch Organisations : 1. In GameDay, open the AVATAR MENU in the top-right corner of your scree... -
Dark Mode
GameDay allows you to view and navigate the system using Dark Mode , which gives you the ability to view the system in a darker colour scheme, which may assist some users in viewing content with greater contrast or simply viewing the platform in a ... -
How do I hide member types from a Membership Form?
Created On: 17/11/2022 in Membership Forms How To Membership Form Builder Membership Forms - SettingsWhen the time comes for registrations to close for a particular member type, an organisation has the ability to hide member types from a registration form that they manage. This will hide the member type from displaying on the front end of the for... -
Events
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check Your Website Features . The Events tab makes use of a WordPress plugin to deliver Events. There is also an option to use our Gam... -
Create an event
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check your website Dashboard . If your organisation is not using our ECAL Events module within the GameDay platform, you can manually cr... -
News Page - Filter
This type of news page displays a list of news articles you have created in the order it was most recently published and also allows you to filter based on specific tags or categories . NOTE: This add on has to be enabled for your organisation... -
News Page - No Filter
This type of news page displays a list of news articles you have created in the order it was most recently published but does not allow you to filter, so all news articles will appear on this page. NOTE: This add on has to be enabled for your org... -
News Tags
News Tags allow you to be able to tag your news articles to ''categorise'' them to be able to search articles that are part of that tag within the news page - filter . NOTE: this functionality is linked to the NEWS ADD ON. To check if this is av...
