Articles
How do I download the GameDay App to manage my events?
For event managers and participants alike, the GameDay Mobile App is a useful tool for ensuring a smooth and well-connected end-to-end event journey, from the point of registration to participation. For event participants, the GameDay Mobile App au...
How do I find my managed events through the GameDay App?
Once logged into the GameDay app, GameDay administrators can view all their current and upcoming managed events and the event details within the app. To find your managed events through the GameDay App: 1. Log into the GameDay app with your admin ...
How do I find a list of event participants through the GameDay App?
Event administrators can view the entrant list for their relevant events using the GameDay App if they have scanned their attendance through a QR Code . If you wish to view this list before you scan entrants, you can do so via the database . To f...
How do I scan event tickets and track attendance through the GameDay App?
When entrants register for a ticketed event, they are given a ticket with a QR code that the event's organisers can scan t...
How do I find a list of entrants that have registered to an event?
As an event manager, you can keep track of the participants that have registered for a specific event by following the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Find the relevant event, then click the ACTIONS ...
How do I find the question responses entrants answered through an event form?
If you have added custom questions to an event form to be completed by entrants, you can find the responses that have been completed by each entrant by following the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Fin...
How do I add an event registration to a new entrant?
As an administrator of GameDay, you may encounter scenarios in which you need to manually add a new event entrant registration rather than having the entrant register through an event form. To do this, you will first need to add a member record f...
How do I add an event registration to an existing entrant?
As an administrator of GameDay, you can manually apply an event registration to an existing entrant through your back end database. 1. In the left-hand menu, open the Events menu and click MANAGE EVENTS 2. Select the ACTIONS arrow ne...
How do I export an event's participant data?
GameDay administrators using the Events module to collect registrations have the ability to export to CSV all data collected through a specific event form. From this export, you can determine which entrants have completed the form, the questions th...
How do I send an email to event entrants?
GameDay administrators can email entrants from a particular event directly through their events database by following the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Find the relevant event, then click the ACTION...
How do I find a list of registered teams?
As an Event Manager, you can keep track of any teams that have registered to a team-based event through your GameDay database to find information such as team contact details, any events they have registered for, their primary contact and their regi...
How do I update a team logo as an event manager?
As an Event Manager, you can manually upload a team's logo on their behalf using the GameDay Admin Portal. To update a team's logo: 1. In the left-hand menu, open the Events menu, then click TEAMS 2. Click VIEW next to the relevant team....
How do I refund event entrants?
Overview As an event manager running an event through GameDay in which entrants are required to make payment, you also have the ability to refund an event order after it has been paid. Refunding an order sends the specified amount back to the ...
How do I pay an unpaid event order?
As an event manager running an event through GameDay in which entrants are required to make payment, you also have the ability to manually pay an unpaid order through the back end GameDay database using a secure online payment gateway. To pay an un...
How do I resend a QR Code ticket?
If your organisation uses GameDay Events, participants may receive a QR Code ticket that can be used to scan entry into the event, which is subsequently logged in the Attendance Tracking section of the event in GameDay. Note : QR Code tickets c...