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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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My Hierarchy | Overview
GameDay's My Hierarchy module provides users within a hierarchical database structure with access to all organisations below them within the hierarchy. This includes the ability to view or edit organisation details, as well as the ability to log i... -
User Management | Overview
What is User Management? GameDay's User Management section allows you to control who has access to your organisation's database, and define user roles to specific database users, which determines the level of access and permissions eac... -
My Organisation | Overview
GameDay's My Organisation module provides users with essential administration tasks and features that allow you to set up your database through various key processes and automated settings. To access the My Organisation menu, click the MY ORGANISA... -
Seasons & Age Groups | Overview
What is a Season? A Season is a date-based categorisation by which you can categorise members, products, age groups, and more. For example, a Season could be defined by calendar year (I.e. 2023) or in smaller groupings (I.e. 2023 Winter and ... -
Create Age Groups
Age Groups provide administrators with a way to link date of birth ranges to specific Seasons and, in turn, to specific Products that are purchased through GameDay registration forms. The following guide will walk you through the process of crea... -
How do I apply an Add-on Product to an existing member?
As an administrator of GameDay, you are able to manually apply an add-on product to an existing member record through the back-end admin portal. 1. From your GameDay Dashboard, open the Members menu and click MEMBERS 2. Select the VIEW bu... -
Tabular Reports | Overview
What is a Tabular Report? GameDay's Tabular Reports provide administrators with a detailed list breakdown of selected data which can be manipulated, filtered, and exported directly from GameDay. To access your Tabular Reports: 1. On ... -
Dashboard Reports | Overview
What is a Dashboard Report? GameDay's Dashboard Reports provide administrators with a quick and easy way to find summarised data and insights about members, events, and finances. As a visual, interactive one-page reporting approach, Dashboard... -
Event Participant Transaction Report
The Event Participant Transaction Report provides a listing of any event-based transactions that have been processed through your organisation's GameDay database. The report includes a table of event transaction information including: Particip... -
How do I add an event registration to a new entrant?
As an administrator of GameDay, you may encounter scenarios in which you need to manually add a new event entrant registration rather than having the entrant register through an event form. To do this, you will first need to add a member record f...
