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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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GameDay / Stack Commerce Website FAQ's
How do I add an admin to my website? Instructions on how to add an extra admin to your website can be found here . How do I add Google Analytics to my website? If you wish to add Google Analytics to your website, you will need to create this tra... -
How do I view, edit or delete a member note?
GameDay administrators can view, edit, or delete Member Notes on an individual member record. Note : Depending on your hierarchy level, you may not have access to this functionality as higher-level organisations can restrict these features from o... -
How do I add a note for a member?
GameDay administrators can add member notes against a members record to store any relevant information, which can also be seen by other GameDay administrators. To add a Member Note to a member's record: 1. In the left-hand menu, click Members > ... -
How do I edit Unique Promo Codes?
Once you've created a Unique Promo Code, you can view and edit various information attached to the Promo Code, including discount amount, applications, and a log of usage statistics. To edit an existing Unique Promo Code: 1. In the left-hand menu,... -
Global Create
All GameDay administrators have access to the Global Create feature, allowing quick and easy creation of particular assets. To access the Global Create option: 1. Click the CREATE button in the top toolbar 2. Choose what you would like to ... -
How do I create a series of Unique Promo Codes?
What is a Unique Promo Code? As a GameDay administrator offering registrations through GameDay, you can add additional payment flexibility for your members or event entrants by offering Unique Promo Codes , which allow you to assign specific dis... -
How do I edit a Generic Promo Code?
Once you've created a Generic Promo Code, you can view and edit various information attached to the Promo Code, including discount amount, applications, and a log of usage statistics. To edit an existing Generic Promo Code: 1. In the left-hand men... -
How do I create a Generic Promo Code?
As a GameDay administrator using registration functionality such as Membership Forms or Events, you have the ability to incorporate Promo Codes into your registration form to offer discounts and special product prices to your members or event entran... -
ECAL | Locating embed codes for your event calendar
Overview After you have created an event and have set each of your events to be linked to an ECAL calendar, you can display these events on an external website using different widgets More information on these displays can be found on the ECA... -
ECAL | Selecting which events are included in your sync
Overview GameDay Events users can choose which events display in their ECAL event calendar sync when creating and publishing an event, or when editing an existing event. Step-by-Step Step 1: Head to your Events list in GameDay In the lef...
