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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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Form with Standard Discount (multiple quantity)
This gives an overview of the form for users when using a Standard discount (multiple quantity), which means that the discount only applies for one quantity of the product/s selected. This can be applied for multiple quantities of the one product or... -
Form with Standard Discount (single quantity)
This gives an overview of the form for users when using a Standard discount; single quantity, which means that the discount only applies for one quantity of the product/s selected. This can be applied for a single product or multiple products. The... -
Form with Bundle Discount (Price Cap)
This gives an overview of how bundle discounts display for a user FOR A PRICE CAP when going through the form. In this scenario I have created a price cap bundle discount called PRICE CAP ASH where two products, DB Jersey and Basketball Short... -
Form with Bundle Discount
This gives an overview of how bundle discounts display for a user FOR PRODUCTS when going through the form. If wanting to use product group this will be similar for the user, it will just apply to the relevant product group selected. The form w... -
Discount Calculation Rules
In GameDay, all Discounts are calculated against the original product price. Below are some general calculation rules which are applied on registration forms in different product scenarios: Standard Discounts If there are multiple Standard Dis... -
How do I create a Bundle Discount?
GameDay's Discounts feature allows users to create Bundle Discounts, whereby varied amounts can be discounted based on the number of members being registered in a single registration. This type of discount is commonly used for scenarios such as f... -
Discount Types
Below provides a detailed explanation of the type of discounts that can be created/managed. Discounts are calculated via AMOUNT or PERCENTAGE and they can be applied to all active products within your product listing, a specific product type (... -
Notifications
The Notifications Centre is accessible to all GameDay administrators, providing both system-based notifications and updates such as release notes and product updates. The Notifications widget can be found using the BELL icon in the top toolbar: ... -
How do I create a Merchandise Product
Overview Add-on Products can be created and added to forms to collect fees for various different types of offerings, however the most common scenario in which an Add-on Product would be used is by creating a Physical Goods Add-on Product, which... -
How do I add an Add-on Product to a registration form?
Add-on products can be added to either a membership or event form to offer additional items such as merchandise or bespoke services during your registration process. To add an Add-on Product to a registration form: 1. In the left-hand menu, click ...
