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  • Glossary
  • Getting Started
    • Overview
      • Accessing GameDay
      • Organisation Dashboard | Overview
      •  User Management | Overview
      • Language & Accessibility Widget | Overview
      • Notifications Centre | Overview
    • How To
      • Dashboard
        • Navigating GameDay
        • Global Create
        • Global Search
        • GameDay Community
        • Dark Mode
        • Switch Organisation
        • Customise Your Dashboard
      • User Management
        • How do I grant a new admin user access to my organisation? (Super User only)
        • How do I edit an admin user's contact details?
        • How do I disable an admin user access to my organisation?
        • User Role Permissions
      • My Account
        • Managing your Customer Plan
        • How can I opt-in to receive daily registration updates?
        • How do I update my admin account details?
      • Training & Support
        • Help Widget
        • Resource Centre
        • AI Chatbot
    • FAQs & Troubleshooting
      • Getting Started | FAQs
      • Getting Started | Troubleshooting
      • My Account | FAQs
      • My Account | Troubleshooting
  • My Organisation
    • Overview
      • My Organisation | Overview
      • Organisation Details | Overview
      • My Hierarchy | Overview
      • Settings | Overview
      • Seasons & Age Groups | Overview
      •  Member Types | Overview
      • ID Management | Overview
    • How To
      • Organisation Details
        • Add Custom Link to Organisation Details
        • How do I upload my organisation logo?
        • How do I upload documents for my organisation?
        • How do I add contact details to a Membership Form footer?
      • Contacts
        • Create Contacts
        • How do I edit a Contact's details?
      • My Hierarchy
        • Create Organisations
        • How do I log into another organisation in my hierarchy?
        • How do I view an organisation's details in my hierarchy?
      • Settings
        • Seasons & Age Groups
          • Create Seasons
          • Create Age Groups
          • How can I find a list of my members by Season or Age Group?
          • How to link Seasons & Age Groups to future-proof member data?
        • Member Types
          • Create Member Types
        • ID Management
          • Organisation IDs
            • Create Organisation ID Rules
            • How do I overwrite an existing Organisation ID rule?
            • How do I find an Organisation's assigned ID?
          • Member IDs
            • Create Member ID Rules
            • How do I update a Member ID rule?
          • Event IDs
            • Create Event ID Rules
            • How do I update my active Event ID rule?
            • How do I view an Event ID?
    • FAQs & Troubleshooting
      • My Organisation | FAQs
  • Finances
    • Overview
      • Finances | Overview
      •  Orders | Overview
      •  Settlements | Overview
      • Financial Settings | Overview
    • How To
      • Set up your Stripe account
        • Australia
          • How do I set up my Stripe account through GameDay (Australia)?
        • New Zealand
          • How do I set up my Stripe account through GameDay (New Zealand)?
        • United Kingdom
          • How do I set up my Stripe account through GameDay (United Kingdom)?
        • Ireland
          • How do I set up my Stripe account through GameDay (Ireland)?
        • Hong Kong
          • How do I set up my Stripe account through GameDay (Hong Kong)?
        • Singapore
          • How do I set up my Stripe account through GameDay (Singapore)?
        • United States
          • How do I set up my Stripe account through GameDay (United States)?
        • Other
          • How do I set up my Stripe account through GameDay (Other)?
        • How do I edit my Stripe account details?
        • How do I update my bank account details through Stripe?
      • Orders
        • How do I view order information?
        • How do I send a Payment Request for an unpaid order?
        • How do I send a Payment Request for multiple unpaid orders?
        • How do I process payment for an unpaid order?
        • How do I export my organisation's order information?
        • How do I resend a payment receipt?
        • How do I refund a paid order?
        • How do I cancel an order?
        • How do I check an order's instalment plan?
        • How do I change a member's payment method for an instalment plan?
      • Settlements
        • How do I view financial settlement information?
        • How do I export my organisation's settlement information?
        • How do I export my settlement listing?
        • How do I reconcile funds received with my settlements?
      • Financial Settings
        • How do I adjust my Refund Period?
        • How do I check my organisation's processing fees?
        • Additional Payment Options
    • FAQs & Troubleshooting
      • Finances | FAQs
      • Stripe Financial Settings | FAQs
      • BECS Direct Debit | FAQs
  • Members
    • Overview
      • Membership Management | Overview
      • Member List | Overview
      •  Member Profiles | Overview
      • Duplicate Management | Overview
      •  Clearances | Overview
      • Membership Renewal Reminders | Overview
      • Membership Payment Campaigns | Overview
      •  Accreditations | Overview
    • How To
      • Manage Members
        • Member List
          • How to Edit a Member's Subscription Details
          • How do I export a member list?
          • What does each member status mean?
          • Change the order of fields in your Member List
        • Member Profiles
          • How do I manually add a new member record?
          • How to Restrict a Member Profile in GameDay
          • How do I edit a member record?
          • How do I view or edit the questions answered by members in the registration form?
          • How do I manually add new registration form questions to a member record?
          • How do I view a member's key membership dates?
          • How do I upload a profile image for a member?
          • How do I mark a member's proof of age sighted?
          • How do I view member's Order history?
          • How do I manually add a membership to a member profile?
          • How do I apply a Shop Product to an existing member?
          • How do I upload documents to a members profile?
          • How do I view a document on a member's record?
          • How do I add a note for a member?
          • How do I view, edit or delete a member note?
          • How do I edit the account email on a member record?
        • Member ID Management
          • How do I find a member's assigned ID?
          • How do I update a member's assigned ID?
          • How do I view a members Member ID history?
          • How do I configure Member IDs to show in my member list?
      • Member Profile Portal
        • How to Update Your Email Address on your GameDay Account
        • How do I access the Member Profile Portal from the GameDay admin portal?
        • How do I style my Member Profile Portal?
      • Duplicate Management
        • Clearances
          • How do I request a clearance for a member?
          • How do I approve/reject a clearance?
          • How do I view members clearance history?
        • Renewal Campaigns
          • Membership Renewal Reminders
            •  How do I send Membership Renewal Reminders to members?
            • How do I cancel a scheduled Membership Renewal Reminder?
            • How do I check if a member has received a Membership Renewal Reminder email?
          • Membership Payment Campaigns
            •  How do I send a Membership Payment Campaign?
            • How do I cancel a scheduled Membership Payment Campaign?
            • How do I check if a member has received a Membership Payment Campaign?
        • Accreditations
          • How do I create a new Accreditation?
          • How do I assign and verify an individual member's Accreditation?
          • How do I export my accredited members list?
          • How do I assign Accreditations to members in bulk?
          • How do I send an email to my accredited members?
        • Pending Registrations
          • How do I set up a Membership Form to take Pending Registrations?
          • How do I approve or decline pending registrations?
          • How do I see a list of pending members?
      • FAQs & Troubleshooting
        • Membership Management | FAQs
        • Renewal Campaigns | FAQs
    • Products & Questions
      • Overview
        • Products | Overview
        •  Questions | Overview
      • How To
        • Products
          • Bulk Copy and Edit Products
          •  How do I create a product?
          • How do I edit a product?
          • How do I clone a product?
          • How do I create a Sub Event product?
          • How do I define the membership dates of a product?
          • How do I apply age validation filters to my product?
          • How do I set up a conditional product?
          • How do I create an early bird registration product?
          • Shop Products
            • How do I create a Shop Product?
            • How do I add a Shop product to a registration form?
            • How do I create a Product Attribute?
        • Questions
          • How do I create a custom question?
          • What are the different Question Types I can create?
          • How do I add responses to Picklist and Multiple Choice questions?
          • How do I allow users to upload a document upon registration?
          • How do I add header and paragraph text blocks to a Membership Form?
          • How do I make questions available to only certain members?
          • How do I show a question conditionally based on another question's response?
          • How do I create Terms and Conditions?
          • Conditional Questions - product based
          • How do I edit an existing question?
      • FAQs & Troubleshooting
        • Products & Questions | FAQs
    • Membership Forms
      • Overview
        •  Membership Forms | Overview
        • Custom Form Messaging | Overview
      • How To
        • Membership Form Builder
          • How do I create a new Membership Form?
          • Howto Edit Payment Receipt Messages for Membership Forms
          • How do I edit a Shared Form?
          • Membership Forms - Settings
            • How do I find the link to a Membership Form?
            • How do I share my Membership Form with other organisations?
            • How do I hide member types from a Membership Form?
            • Enable Instalments on Forms
          • Membership Forms - Products
            • How do I add a new product to a Membership Form?
            • How do I add existing products to a Membership Form?
            • How do I add a Product Group to a form?
            • How do I make a product mandatory on a Membership Form?
          • Membership Forms - Questions & Layout
            • How do I add questions to a Membership Form?
            • How do I remove a question from a Membership Form?
            • How do I make a question mandatory on a Membership Form?
            • How do I change the order of questions on a Membership Form?
            • How do I add a Document Upload question to a Membership Form?
            • Advanced Field Options | Overview
          • Membership Forms - Messages & Notifications
            • How do I add a Registration Success Email to a form?
            • How do I add Welcome and Confirmation Messages to a Membership Form?
            • How do I use a custom email template as my form's confirmation email?
          • Membership Forms - Test & Publish
            • How do I make a Membership Form active?
        • Membership Form List
          • How do I use a shared Membership Form?
          • How do I export registration data for a Membership Form?
          • How do I generate a QR Code for my Membership Form?
        • Form Display Template
          • How do I customise the look and feel of all of my Membership Forms at once?
          • How do I add a custom background image to my Membership Forms?
          • How do I customise the look and feel of a single Membership Form?
      • FAQs & Troubleshooting
        • Membership Forms | FAQs
    • Events
      • Overview
        •  Events | Overview
        • Event Landing Page | Overview
        • Team Event Landing Page | Overview
        • Team Manager Portal | Overview
      • How To
        • Event Builder
          • How do I create a Ticketing Event?
          • How do I create an Event Entry event?
          • How do I create an Event Entry event with Sub-Events?
          • How do I create a Team Event?
          • Event Details
            • How do I add an Event Member Type to my Event Registration Form?
            • How do I enforce a purchase limit on my event products?
            • How do I add contact details to an event form footer?
            • How do I enable refund protection on my event?
          • Event Products
            • How do I make an Event product conditional upon a Membership product?
          • Events Questions & Layout
            • How do I add headers and custom text to my event form?
            • How do I show or hide questions based on a product selection on my event form?
          • Event Messaging & Notifications
            • How do I add welcome and confirmation messages to my event form?
          • Publish an Event
            • How do I generate a QR Code for my Event?
          • Event Display Settings
            • How do I customise the look and feel of a single Event?
        • Event Templates
          • How to create an event template?
          • How to create an event using an event template?
        • Manage Event Participants
          • How do I download the GameDay App to manage my events?
          • How do I find my managed events through the GameDay App?
          • How do I find a list of event participants through the GameDay App?
          • How do I scan event tickets and track attendance through the GameDay App?
          • How do I find a list of entrants that have registered to an event?
          • How do I find the question responses entrants answered through an event form?
          • How do I add an event registration to a new entrant?
          • How do I add an event registration to an existing entrant?
          • How do I export an event's participant data?
          • How do I send an email to event entrants?
          • How do I find a list of registered teams?
          • How do I update a team logo as an event manager?
          • How do I refund event entrants?
          • How do I pay an unpaid event order?
          • How do I resend a QR Code ticket?
          • Event Participant ID Management
            • How do I create an Event Participant ID rule?
            • How to I enable Event Participant IDs to be used within an event?
            • How do I enable a Member ID rule to be used as the Event Participant ID?
            • How do I view an entrant's Event Participant ID?
        • Event Display Template
          • How do I customise the look and feel of all Event Forms and Landing Pages at once?
        • Participants & Team Managers
          • How do I register for an Event?
          • How do I register my Team to an event?
          • How do I register as a Participant to a Team?
          • How do I invite teammates to join my team?
          • How do I update my team logo as a Team Manager?
          • How can I see an event's available products?
          • How do I view event details and tickets in the GameDay App?
          • How do I view my team participant's orders?
      • FAQs & Troubleshooting
        • Events | FAQs
    • Shop
      • How-To
        • How do I create a Shop Product?
        • How do I build a Shop Form?
        • How do I style my Shop Forms?
        • Find a List of Shop Orders
    • Promotions
      • Overview
        • Promotions | Overview
        •  Discounts | Overview
        •  Promo Codes | Overview
      • How To
        • Discounts
          • How do I create a Standard Single Quantity Discount?
          • How do I create a Standard Multiple Quantity Discount?
          • How do I create a Bundle Discount?
          • Creating Family Discounts
          • Discount Types
          • Discount Calculation Rules
          • How discounts looks within the admin portal
          • User view of forms within different discounts
            • Form with Standard Discount (single quantity)
            • Form with Standard Discount (multiple quantity)
            • Form with Bundle Discount
            • Form with Bundle Discount (Price Cap)
        • Promo Codes
          • Generic Promo Codes
            • How do I create a Generic Promo Code?
            • How do I edit a Generic Promo Code?
          • Unique Promo Codes
            • How do I create a series of Unique Promo Codes?
            • How do I edit Unique Promo Codes?
      • FAQs & Troubleshooting
        • Promotions | FAQs
    • Communications
      • Overview
        •  Communications | Overview
      • How To
        • Create a Basic Email Template
        • Create an Advanced Email Template
        • Create an Email Template with HTML Code
        • How do I send an email to members?
        • How do I target my emails to specific member groups?
        • How do I add member names to my email content?
        • How do I upload an image to a basic email template?
        • How do I upload an image to a custom email template?
        • How do I view sent emails?
        • How do I set a reply-to email address?
      • FAQs & Troubleshooting
        • Communications | FAQs
    • Reports
      • Overview
        •  Dashboard Reports | Overview
        •  Tabular Reports | Overview
        •  Report Builder | Overview
        • GameDay View | Overview
        • Exports | Overview
      • How To
        • Tabular Reports
          • How do I export a Tabular Report?
          • Advanced Member Report
          • Transaction Report (Basic Details) Report
          • Transaction Report (Full Details) Report
          • Admins and Contacts Report
          • Organisation Detail Report
          • Advanced Clearance Report - Transferred In Report
          • Advanced Clearance Report - Transferred Out Report
          • Event Detail Report
          • Event Participant Report
          • Event Participant Transaction Report
          • Event Data Export
        • Dashboard Reports
          • Financial Transactions Dashboard Report
          • Question Data Dashboard Report
          • Settlement Summary Dashboard Report
          • Membership Dashboard Report
          • Event Dashboard Report
        • Report Builder
          • How do I export a custom-built report?
          • How ToBuild And Download Member Reports In GameDay
          • How do I send a custom-built report by email?
          • How do I clone an existing report?
          • Membership Advanced Report
          • Event Participant Report
          • Transaction Report
      • FAQs & Troubleshooting
        • Reports | FAQs
    • System Status
      • Service Status
    • Marketplace
      • Xero Integration Support Guide
      • Overview
        • GameDay Marketplace | Overview
      • How To
        • Rosterfy
          • Rosterfy - Basic Member Export Report
        • Mailchimp
          • Integrate your Mailchimp account with GameDay
        • Meet Manager
          • Meet Manager Export
        • Teak
          • Teak | Overview
      • FAQs & Troubleshooting
      • Participants
        • Overview
          • Member Profile Portal | Overview
        • How To
          • GameDay App
            • How do I reset my password on the GameDay App?
          • Registrations
            • How do I create a GameDay account?
            • How do I register myself to an organisation?
            • How do I register multiple people?
            • Abandoned Cart Notifications
            • How do I pay for a transaction using BECS Direct Debit (Australia)?
            • How do I pay for a transaction using BECS Direct Debit (New Zealand)
            • How do I pay for an order in instalments?
            • Link Wallet Payments
          • Member Profile Portal
            • How do I update my member details through my Member Profile?
            • How do I pay for an outstanding order through my Member Profile?
            • How do I access the payment receipt for my order through my Member Profile?
            • How do I check my active memberships through my Member Profile?
            • How do I check my active event registrations through my Member Profile?
            • How do I access my event tickets through my Member Profile?
            • How do I check my shop purchases through my Member Profile?
            • How do I unlink a member from my GameDay account?
            • Check Accreditations in Member Profile Portal
            • How do I view and upload documents to my member profile?
            • How do I change the payment method on my instalment schedule?
        • FAQs & Troubleshooting
          • Participants | FAQs
          • Participants | Troubleshooting
      • General Information
        • General Support Information
        • Archived Status
        • How to Sign Into Your GameDay Admin Account Via OTP (One-Time Password)
        • Membership - New Customers
        • Events - New Customers
        • General FAQs
        • Gender Identity Capability
        • Stripe Customer Rollout Program: Information + FAQs
        • NSW Active & Creative Kids Voucher Program
        • VIC Get Active Kids Voucher Program
      • Sport-Specific Information
        • Little Athletics
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