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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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Adding and changing the match centre IDs
The below article steps you through how to get the competition and season IDs that are put into the M atch Centre Section that displays fixtures and results. NOTE: make sure your GameDay Passport database has the CURRENT season set to be the ... -
Match Centre
NOTE: this page panel can only be used if your organisation currently uses our GameDay Passport competition management system. If you wish to get more information around the competition management please email our sales team . If you use a... -
Frequently Asked Questions (FAQ) Page
This page will display in a list format. NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check your website Dashboard . 1. Hover over CONTENT . 2. Click on PAGES . 3. Click ADD ... -
Documents Page
The documents page allows you to list the relevant documents related to your organisation, like policies and strategies etc. These are displayed in a list view with an option to view/download these documents. NOTE: This add on has to be enabled f... -
ECAL | Integrating your event calendar with a third party website
After creating events within your GameDay database, you can easily integrate your events with a third-party website using our ECAL integration. The steps to add these events to your website using ECAL are outlined below: 1. In the left-hand menu,... -
Club Finder Page (Accordian)
You can set up a club finder page if your organisation has clubs or even other organisations within your heirarchy. This article will outline how to set this page up as an accoridan set up which is basically a list page with contact information. ... -
Additional Partners
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check Your Website Features / GameDay Dashboard . If you want to add extra partners that display separate from your major partners panel ... -
Partners
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check Your Website Features . The Partners page panels allows you to display the sponsors of your organisation. Click here to see how ... -
Footer: Newsletter Subscription
The newsletter subscription panel will appear at the bottom of your website (at the top of the footer section) which allows you to be able to link to your Mailchimp account if you currently have newsletter emails set up for your organisation within ... -
How to add Google Analytics to my website?
If you wish to add Google Analytics to your website, you will need to create the tracker first and make note of the code and then email our support team with this tracking code, who can get our digital team to add to your website. Please make sure...
