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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I create a Standard Single Quantity Discount?
GameDay's Discounts feature allows users to create Single Quantity Discounts , whereby a fixed amount or percentage discount can be applied to a single product selection. To create a Single Quantity Discount: 1. In the left-hand menu, click PR... -
How do I create a Bundle Discount?
GameDay's Discounts feature allows users to create Bundle Discounts, whereby varied amounts can be discounted based on the number of members being registered in a single registration. This type of discount is commonly used for scenarios such as f... -
Discounts | Overview
GameDay's Discounts feature provides the ability to configure your registration process to automatically apply a percentage or amount-based discount based on the product selected by registrants, with the flexibility to apply them to one, multiple,... -
How to create an event using an event template?
With GameDay Events, administrators have the ability to create an Event Template , allowing them to define broad event configurations that can be shared and re-used across multiple events, and even to other organisations within the hierarchy. To c... -
How do I find a list of event participants through the GameDay App?
Event administrators can view the entrant list for their relevant events using the GameDay App if they have scanned their attendance through a QR Code . If you wish to view this list before you scan entrants, you can do so via the database . To f... -
How do I send an email to event entrants?
GameDay administrators can email entrants from a particular event directly through their events database by following the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Find the relevant event, then click the ACTION... -
How do I find my managed events through the GameDay App?
Once logged into the GameDay app, GameDay administrators can view all their current and upcoming managed events and the event details within the app. To find your managed events through the GameDay App: 1. Log into the GameDay app with your admin ... -
How do I add header and paragraph text blocks to a Membership Form?
Header Text Blocks and Paragraph Text Blocks allow you to add additional formatting or custom messaging to your Membership Form layout To add a Header or Text Block to a Membership Form: 1. In the left-hand menu, click Membership Forms > ME... -
How do I create a Generic Promo Code?
As a GameDay administrator using registration functionality such as Membership Forms or Events, you have the ability to incorporate Promo Codes into your registration form to offer discounts and special product prices to your members or event entran... -
Event Participant Transaction Report
The Event Participant Transaction Report provides a listing of any event-based transactions that have been processed through your organisation's GameDay database. The report includes a table of event transaction information including: Particip...
