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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I find a list of entrants that have registered to an event?
As an event manager, you can keep track of the participants that have registered for a specific event by following the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Find the relevant event, then click the ACTIONS ... -
How do I find the question responses entrants answered through an event form?
If you have added custom questions to an event form to be completed by entrants, you can find the responses that have been completed by each entrant by following the steps below: 1. In the left-hand menu, click Events > MANAGE EVENTS 2. Fin... -
How do I allow users to upload a document upon registration?
As an administrator taking registrations through GameDay, you can create custom questions to add to your registration process, enabling members to upload documents during their registration, which will then be stored in your database. Note : The ... -
How to create an event template?
When using GameDay Events, you have the ability to create an Event Template, allowing you to create general configurations for an event which can be re-used across multiple events and organisations within your hierarchy. This feature saves time dur... -
Promo Codes | Overview
GameDay's Promo Codes feature provides the ability to create, customise, generate and distribute alphanumeric codes to your registrants, which can be redeemed on your GameDay forms to apply a discount to their total registration. Promo Codes can... -
Membership Forms | Overview
What is a Membership Form? In GameDay, a Membership Form allows you to create, customise and publish a public-facing form for your members to complete as part of their registration to your organisation. Membership Forms are a key asset and the... -
How do I view a document on a member's record?
GameDay administrators can view, download, edit, and delete member documents, provided the admin that originally uploaded the document has granted permission to do so. To view, edit or delete a document on a member's record: 1. In the left-hand me... -
How do I upload a profile image for a member?
GameDay administrators have the ability to manually upload a profile image for a member through their member record, which will then reflect on their profile when registering in the future. The recommended image size is 200 x 200 pixels 1. In ... -
How do I see a list of pending members?
If you are utilising the Pending Membership feature within GameDay, you can find a list of Pending members at any time by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. Click the PENDING tab This wil... -
How do I upload documents to a members profile?
GameDay administrators have the ability to manually upload documents to a members record, such as proof of age, identification, qualifications or any other documentation that may be required to store with the member's details in GameDay. To upload ...
