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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I edit a member record?
GameDay allows administrators to manually update information that has already been recorded on member records: To update information on a member record: 1. In the left-hand menu, click Members > MEMBERS . 2. Find the applicable member, then... -
How do I remove a question from a Membership Form?
Last Updated: 23/01/2024 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen editing a Membership Form or Event in GameDay, you can remove questions that have been added to the form layout by you or another admin from your database. Note : You cannot remove questions that have been locked onto the form by a higher-le... -
How do I change the order of questions on a Membership Form?
Last Updated: 23/01/2024 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen building a Membership Form or Event through GameDay, you can modify the order in which questions appear on your form using the steps below: 1. In the left-hand menu, click Membership Forms > MEMBERSHIP FORMS 2. Click EDIT next to the... -
How do I make a question mandatory on a Membership Form?
Last Updated: 23/01/2024 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen setting up a Membership Form with your questions, you have the option to make any question mandatory for members to complete when registering. To make a question mandatory on a Membership Form: 1. In the left-hand menu, click Membership Form... -
How do I make questions available to only certain members?
Some questions on registration forms are only relevant to certain members. For example, you may only want a question to be displayed to individuals of a certain gender, age, and/or member type. Adding display conditions to questions can be done fro... -
How do I make a product mandatory on a Membership Form?
Last Updated: 22/01/2024 in Membership Forms How To Membership Form Builder Membership Forms - ProductsIf you are adding products to a Membership Form through GameDay, you have the option to make these products mandatory for any registrants who have the product available to them. Note: Products still show and hide based on applied display filters s... -
How do I approve or decline pending registrations?
If you are using the Pending Registrations feature through GameDay, you have the ability to approve or decline registrations directly through your member list. Approving Pending Registrations To approve a Pending Registration: 1. In the left-ha... -
How do I use a shared Membership Form?
If you are using GameDay in a multi-tiered hierarchy, a higher-level organisation, such as a national or state body, may have made their registration form available to your level through the Shared Forms feature. You can then edit this form to add... -
Rosterfy - Basic Member Export Report
As a sport administrator, as part of our partnership with Rosterfy, I want to export a basic report of member data for a particular year and member type from GameDay in order to import it into Rosterfy. 1. In the left-hand menu, click REPORTS ... -
Event Detail Report
The Event Detail Report provides a listing of any events that have been set up within your organisation's GameDay database. The report includes a table of event information including: Event ID Event Name Whether the event uses Sub-Events ...
