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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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Event Participant Report
The Event Participant Report provides a list of all event entrants that have registered for an event through your GameDay database. The information provided in this report includes each participant's: Name ID Date of Birth Assigned Gender an... -
Event Data Export
If your organisation is processing registrations through the Events module, you can use an Event Form Export to report on data that has been collected through that specific event. This applies to both participant registrations and team registrat... -
Renewal Campaigns | FAQs
Renewal Reminder Emails Can I see whether a member has been sent a renewal reminder in the past? Yes, you can find a log of any renewal reminder emails that have been sent to a specific member by going to Members > Members > View the Mem... -
How do I send a Membership Payment Campaign?
Membership Payment Campaigns allow administrators to send an invoice email to members who need to renew their membership, which includes a link that directs users straight to a payment link without requiring them to complete another registration f... -
Membership Payment Campaigns | Overview
GameDay's Membership Payment Campaigns feature allows you to create automatic email campaigns, allowing members to progress to a direct payment link without completing a full registration form. This is typically useful in scenarios such as Auto... -
Advanced Clearance Report - Transferred Out Report
The Advanced Clearance Report - Transferred Out provides a listing of all members that have been transferred from your database through a Clearance . This report will show you: Member ID (if applicable) Member Name Created Date (the date th... -
How do I add responses to Picklist and Multiple Choice questions?
Picklist and Multiple Choice questions require answers to be entered so members can select from a list. The method for creating the answers is different depending on where you created the question. To add responses to a Picklist or Multiple Choice... -
Transaction Report (Full Details) Report
The Transaction Report (Full Details) provides a listing of all transactions processed through your GameDay database. If you are part of a hierarchy with organisations below you, you will see all transactions processed through your level and bel... -
Advanced Clearance Report - Transferred In Report
The Advanced Clearance Report - Transferred In provides a listing of all members that have been added to your database through a Clearance . This report will show you: Member ID (if applicable) Member Name Created Date (the date that they w... -
How do I show a question conditionally based on another question's response?
When setting up a registration form in GameDay, you may want to create questions that only display if the registrant selects a specific response to another question. For example, if you have a question titled ' Do you have any allergies? ' where th...
