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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I update a member's assigned ID?
GameDay administrators can update the assigned active Member ID on a member's record, provided the new ID has not already been assigned to another member Note: If the ID was not created at your level (e.g a state or national ID) please contact t... -
How do I create a custom question?
GameDay gives administrators the ability to create their own Questions, which in turn can be added to Membership Forms and Events in order to collect customised information from registrants relevant to your organisation. To create a new Question in... -
How do I register my Team to an event?
As a Team Manager, you can register your team for an event using GameDay's online event registration forms and landing pages, allowing you to enter your team's details, pay any applicable fees online, see any event details or messages, and invite yo... -
Editing the Main Menu
NOTE: make sure any relevant pages, news and event pages have been created before hand, as this is where they can be added. 1. Hover over ADMIN at the top of the website. 2. Hover over SET UP. 3. Click on SITE MENU . If you cannot fi... -
General Support Information
Last Updated: 27/02/2024 in General InformationGameDay Online Learning Courses To sign up for our free GameDay online learning courses, click here . Already have an account? Click here to login GameDay Community GameDay Community provides our users and partners with an online destinat... -
How do I add Welcome and Confirmation Messages to a Membership Form?
Last Updated: 27/02/2024 in Membership Forms How To Membership Form Builder Membership Forms - Messages & NotificationsWhen creating a Membership Form through GameDay, you might want to add a custom message at the beginning or the end of the registration process - this is where Form Welcome and Confirmation Messages come in. Form Welcome Messages can be used to w... -
Promotions | FAQs
Discounts How do I tell if a product has had a discount applied to it? You can tell if a product has had a discount applied to it from the red SALE icon listed next to it in your product list, or when editing a product. Can a discount be a... -
Seasons & Age Groups | Overview
What is a Season? A Season is a date-based categorisation by which you can categorise members, products, age groups, and more. For example, a Season could be defined by calendar year (I.e. 2023) or in smaller groupings (I.e. 2023 Winter and ... -
How do I create a Standard Multiple Quantity Discount?
GameDay's Discounts feature allows users to create Single Quantity Discounts , whereby different amounts can be discounted based on the quantity of products purchased. To create a Single Quantity Discount: 1. In the left-hand menu, click PROMO... -
How do I create a Standard Single Quantity Discount?
GameDay's Discounts feature allows users to create Single Quantity Discounts , whereby a fixed amount or percentage discount can be applied to a single product selection. To create a Single Quantity Discount: 1. In the left-hand menu, click PR...
