Updated Articles

  1. How do I add headers and custom text to my event form?

    Header Text Blocks and Paragraph Text Blocks allow you to add extra information to a Membership or Event form, either to categorise or present certain sections of the form, or to surface any information you may want registrants to be aware of when t...
  2. ECAL | Integrating your event calendar with a third party website

    After creating events within your GameDay database, you can easily integrate your events with a third-party website using our ECAL integration. The steps to add these events to your website using ECAL are outlined below: 1. In the left-hand menu,...
  3. How do I view, edit or delete a member note?

    GameDay administrators can view, edit, or delete Member Notes on an individual member record. Note : Depending on your hierarchy level, you may not have access to this functionality as higher-level organisations can restrict these features from o...
  4. How do I view an Event ID?

    Once you have created an Event ID Rule , you can view the ID assigned to an individual event through the following process: 1. In the left-hand menu, click Events  > MANAGE EVENTS 2. Click EDIT  for the relevant event 3. The Event ID ...
  5. How do I add an Add-on Product to a registration form?

    Add-on products can be added to either a membership or event form to offer additional items such as merchandise or bespoke services during your registration process. To add an Add-on Product to a registration form: 1. In the left-hand menu, click ...
  6. How do I hide member types from a Membership Form?

    When the time comes for registrations to close for a particular member type, an organisation has the ability to hide member types from a registration form that they manage. This will hide the member type from displaying on the front end of the for...
  7. Global Search

    In the GameDay interface, you are able to use a Global Search option to search for members, products, events and organisations. To search for a specific asset, simply add your text into the Search bar in the top toolbar of your database, and ...
  8. Products & Questions | FAQs

    Products How do I process an offline payment? Firstly, in order to allow a product to be processed manually as an offline payment, the product must have the Payment Option set to 'Payment Gateway or Manually set Product as Paid'. This settin...
  9.  Member Types | Overview

    What is a Member Type? A Member Type is a custom group that you can create as an administrator for members to register into. This allows you to funnel your member registrations into groups that are relevant to your sport and organisation, and d...
  10.  How do I create a product?

    Products are a key asset for any organisation looking to take registrations and process payments. Products allow you to set up fees which you can add to your checkout process for Membership or Event Forms and have a range of customisable configura...