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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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Participants | Troubleshooting
Problem : You're trying to re-register through a form, but you can't see the right member name under the Linked Participants section Solution : If you've registered through GameDay before, any other members that you have registered using your a... -
How do I find an Organisation's assigned ID?
If you have an Organisation ID rule active in your GameDay database, you can find the individual assigned IDs using the process below: 1. In the left-hand menu, click My Organisation > MY HIERARCHY ... -
How do I overwrite an existing Organisation ID rule?
GameDay administrators can overwrite existing Organisation ID rules with a new rule by following the steps below: 1. In the left-hand menu, click My Organisation > SETTINGS 2. Click on the ID MANAGEMENT tab 3. Click the ORGANISATIO... -
How do I view member's Order history?
Any member who has previously processed an order for your organisation will have a list of any current or previous orders listed on their record which you can view through GameDay. To view the order history for a member: 1. In the left-hand menu, ... -
How do I update a Member ID rule?
Administrators have the ability to change their organisation's current active Member ID rule and either replace the Member IDs already assigned, or add a new batch of Member IDs for new registrations. To update a Member ID Rule: 1. In the left-han... -
Meet Manager Export
Meet Manager software from HY-TEK supports the management of athletics & swimming events. Activating Meet Manager in your GameDay account will allow you to collect qualification standards when setting up an Event Entry event and support the abilit... -
Membership Dashboard Report
The Membership Dashboard report displays information related to your members, their demographic breakdown and the transactional revenue processed through your GameDay database. To access your Membership Dashboard : 1. Navigate to REPORTS ... -
How do I configure Member IDs to show in my member list?
If you want to see your member list and their assigned IDs at a glance, the Member ID field can be configured to show in the BY ORGANISATION member list tab by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2... -
How do I find a member's assigned ID?
If using a Member ID rule to allocate IDs, GameDay administrators can find the recorded Member ID within each individual member record by following the steps below: 1. In the left-hand menu, click Members > MEMBERS 2. Find the relevant memb... -
How do I clone a product?
As a GameDay administrator with existing products, you can expedite the product setup process by 'cloning' a product. Cloning products copies all the information from one of your existing products and places it into a new product. This can be an ex...
