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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I find a list of registered teams?
As an Event Manager, you can keep track of any teams that have registered to a team-based event through your GameDay database to find information such as team contact details, any events they have registered for, their primary contact and their regi... -
How do I generate a QR Code for my Event?
With GameDay's QR Code generator, administrators can download a QR Code directly from GameDay to provide to event entrants as a link to a specific Event Form or its Landing Page. This is designed to give members a quick and easy way to access an Ev... -
How do I create a Team Event?
In addition to individual participant events, GameDay allows event managers to create Team Events , whereby a team is able to register for an event and, in turn, have participants register into those teams. To create a Team-based Event : 1. In t... -
How do I send Membership Renewal Reminders to members?
Through GameDay's Renewal Campaigns feature, you can create a series of email notifications and send them to members who are due - or overdue - to renew their membership with you. You can set up a Renewal Campaign following the steps below... -
How do I add a custom background image to my Membership Forms?
Membership Forms include the ability to add custom background images using GameDay's Form Display Template . To add a custom background image to your forms: 1. In the left-hand menu, click MEMBERSHIP FORMS . 2. Select FORM DISPLAY TEMPLATE ... -
How do I customise the look and feel of a single Membership Form?
Membership Forms include the ability to customise the look-and-feel of your public forms using GameDay's Display Settings . You can apply a specific look and feel to individual Membership Forms using the process below. If you would like to learn h... -
How do I invite teammates to join my team?
With GameDay's Team Events functionality, Team Managers can invite any teammates to register directly for a team using a unique team code and participant registration form link. As a Team Manager, you can invite teammates using one of the two appro... -
How do I customise the look and feel of a single Event?
GameDay Events includes the ability to customise the look-and-feel of your public forms and landing pages using GameDay's Event Display Template . You can apply a specific look and feel to the Event Form and Landing Page of an individual Event u... -
How do I add contact details to an event form footer?
GameDay allows administrators to configure certain contact details to feed through to all event forms, appearing in the footer section as below: The organisation contact fields are fed directly from the My Organisation > Organisation Details ... -
How do I apply an Add-on Product to an existing member?
As an administrator of GameDay, you are able to manually apply an add-on product to an existing member record through the back-end admin portal. 1. From your GameDay Dashboard, open the Members menu and click MEMBERS 2. Select the VIEW bu...
