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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I define the membership dates of a product?
When creating a product in GameDay, users can define the period for which membership will be active when a member purchases the product. To configure the Membership Dates of a product: 1. In the left-hand menu, click PRODUCTS & QUESTIONS 2... -
Settlement Summary Dashboard Report
The Settlement Summary Dashboard Report provides a visual insight dashboard relating to the funds that have been settled for your organisation from payments collected online through GameDay membership and/or events functionality. To access the ... -
How do I add a new product to a Membership Form?
Last Updated: 12/01/2024 in Membership Forms How To Membership Form Builder Membership Forms - ProductsWhen you are creating a Membership Form through GameDay, you are able to create a new product and add it to the form without breaking the flow of the form creation process. To add a new product to a Membership Form: 1. In the left-hand menu, click... -
How do I set up a conditional product?
GameDay's Conditional Products functionality allows administrators to set their products and fees as being conditional upon another product. This means that in order for a certain product to show, registrants must already have a record of purchasing... -
Financial Transactions Dashboard Report
The Financial Transactions Dashboard report will display information relating to your organisation's orders, settlements, and transactional value. This report is available to all organisations. To access the Financial Transactions Dashboard : 1... -
Question Data Dashboard Report
The Question Data Dashboard report will display information relating to the questions completed by members as part of their registration to your organisation. This includes custom questions that you have added to Membership Forms as well as Event ... -
How do I create Terms and Conditions?
GameDay administrators are able to define a Terms & Conditions question that can be added to registration forms and events, allowing you to ensure your registrants have been exposed to your organisational Ts & Cs as part of their registration. To... -
What does each member status mean?
GameDay assigns a Status and Financial Status to members based on the circumstances of their involvement with your organisation. Whilst often similar, these two types of statuses are independent of each other, and one does not necessarily follow... -
How do I export a Tabular Report?
Tabular Reports can either be viewed directly through GameDay's interface, or if you need to further refine, filter or manipulate a report, you can export it to a CSV file following the steps below: 1. In the left-hand menu, click REPORTS 2. ... -
How do I check if a member has received a Membership Payment Campaign?
After sending out a Membership Payment Renewal campaign, you can verify if specific members have received the invoice email from the campaign through two approaches: a) Check the Renewal Campaign member list: 1. In the left-hand menu, open the Me...
