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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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Membership Renewal Reminders | Overview
GameDay's Membership Renewal Reminders section allows you to create automatic email campaigns reminding members to renew their registration, based on a previously purchased product. For example, any members that previously purchased the 'Athlet... -
How do I cancel a scheduled Membership Payment Campaign?
Membership Payment Campaigns allow administrators to send an invoice email to members who need to renew their membership, which includes a link that directs users straight to a payment link without requiring them to complete another registration f... -
How do I pay an unpaid event order?
As an event manager running an event through GameDay in which entrants are required to make payment, you also have the ability to manually pay an unpaid order through the back end GameDay database using a secure online payment gateway. To pay an un... -
How do I find the link to a Membership Form?
Last Updated: 11/12/2023 in Membership Forms How To Membership Form Builder Membership Forms - SettingsGameDay users can find the front-end version of a specific Membership Form through any of the methods below: To find the Membership Form link on your Membership Forms List: 1. In the left-hand menu, click Membership Forms > MEMBERSHIP FORMS ... -
Event Dashboard Report
If you are running Events through your GameDay database, you can get quick access to key event data through the Event Dashboard report. To access the Event Dashboard report 1. In the left-hand menu, click Events > DASHBOARD The Events... -
How do I edit a product?
Once you have created a product, you can edit its details at any time, following the process below: 1. In the left-hand menu, click PRODUCTS & QUESTIONS 2. Find the relevant Product, then click EDIT 3. Make any relevant changes, then cl... -
ECAL | Overview
ECAL is a world-leading calendar solution that allows event organisers to embed a 'Calendar Sync' widget to their website, which in turn allows event stakeholders such as participants, fans and spectators to automatically save specific events ... -
Admins and Contacts Report
The Admins & Contacts Report provides a listing of current administrators for your organisation. If you are at a higher level within a tiered hierarchy, you will be able to see the administrators and contacts listed for each organisation within yo... -
How do I request a clearance for a member?
If your sport is using GameDay as a multi-tiered hierarchy, you can facilitate a clearance process, whereby one organisation can request a clearance for a member to be transferred into their database. That request can then be approved or rejected by... -
How do I make a Membership Form active?
Last Updated: 30/11/2023 in Membership Forms How To Membership Form Builder Membership Forms - Test & PublishAfter creating a Membership Form through GameDay, you can control the status of the form to determine whether users can access it, or you can automate the activation of your form using a custom date range. To activate a Membership Form: 1. In the ...
