Financial Settings

Confirm your bank account details, check processing fees and more

Articles

How do I enter bank details?
GameDay's registration and payments functionality allows orders to be processed directly through your organisation database using Membership or Event forms, then settled into a nominated bank account on a weekly basis.  Follow the instructions be...
How do I adjust my Refund Period?
In GameDay, each organisation can apply a Refund Period , which determines the number of days after an order has been paid that you can issue a refund for that order through GameDay. For example, if an order is paid online on 1 January 2023 and ...
How do I check my organisation's processing fees?
As a GameDay administrator, you can check the processing fees that your organisation pays for online transactions through GameDay's registration features at any time by following the steps below: 1. In the left-hand menu, click Finances > FINA...
Additional Payment Options
GameDay now offers Participants, Organisations and Event organisers more payment options than ever before. In addition to our current payment options; participants will now also be able to pay conveniently with Apple Pay and Google Pay  via a...

Setting up your Stripe account

GameDay partners with Stripe for secure financial services. In order to facilitate settlement payouts to your organisation, GameDay and Stripe requires that your organisation successfully completes the required "Know Your Customer" (KYC) obligations. <br><br> "Know Your Customer" (KYC) obligations for payments require Stripe to collect and maintain information on all Stripe account holders. These requirements come from Stripe’s regulators and are intended to prevent abuse of the financial system. <br><br> The information Stripe is required to collect differs from country to country, and typically includes (but is not limited to): <br><br> <ul>The individual creating the Stripe account</ul> <ul>The business associated with the Stripe account</ul> <ul>Any individuals who ultimately own or control that business (includes Custom Connect accounts)</ul> <br> Once successfully completed, GameDay and Stripe will be able to facilitate settlement payouts to your organisations nominated bank account in the currency set for your organisation on a weekly basis for any payments transacted via the payment gateway. <br><br> The status of the KYC Financial Configuration will not affect payments successfully being processed via the payment gateway. <br><br> Before proceeding, please ensure you have the required information available to complete the "Know Your Customer" (KYC) obligations.

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