Re-Issuing a Gift Certificate
Step 1: Login to your BigCommerce Shop backend Step 2: Click on ORDERS > GIFT CERTIFICATES Step 3: Use the Search bar and enter the Gift Certificate Code or enter the customers name to find the certificate you need to re-issue S...
Changing a Customers Email Address or Other details stored in their profile
Sometimes you will need to change a Customers profile information. Step 1: Login to your BigCommerce Shop Back end Step 2: Click on CUSTOMERS > SEARCH Step 3: Click on the three dots on the far right of the customer's preview informat...
Adding Free Shipping for Specific Product(s) Only
STEP 1 - Login to your BiogCommerce Dashboard STEP 2 - Click on Products from the Left hand menu STEP 3 - Click on the product you want to EDIT and offer free shipping for STEP 4 - Scroll down to SHIPPING >> DIMENSIONS & WEIGHT then CHECK on the...