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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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Promotions | FAQs
Discounts How do I tell if a product has had a discount applied to it? You can tell if a product has had a discount applied to it from the red SALE icon listed next to it in your product list, or when editing a product. Can a discount be a... -
Membership Forms | FAQs
Membership Forms (Back End) Can I add more than one Document Upload question to a registration form? Yes, you can have as many Document Upload questions added to the form as needed; however, it is worth noting that only one document can be u... -
How do I view an organisation's details in my hierarchy?
If you are using GameDay as part of a multi-tiered hierarchy, you can view the details of any other organisation linked below you within your hierarchy. Note: Administrators cannot view the details of organisations that are above, or next to the... -
How do I check my organisation's processing fees?
As a GameDay administrator, you can check the processing fees that your organisation pays for online transactions through GameDay's registration features at any time by following the steps below: 1. In the left-hand menu, click Finances > FINA... -
How do I update a team logo as an event manager?
As an Event Manager, you can manually upload a team's logo on their behalf using the GameDay Admin Portal. To update a team's logo: 1. In the left-hand menu, open the Events menu, then click TEAMS 2. Click VIEW next to the relevant team.... -
How do I update my team logo as a Team Manager?
As a Team Manager, you can use the Team Manager Portal to update your team's logo after registration to your chosen event is complete. To update your team's logo: 1. Open your event's Landing Page 2. Click TEAM LOGIN 3. Login to the Tea... -
How do I customise the look and feel of a single Event?
GameDay Events includes the ability to customise the look-and-feel of your public forms and landing pages using GameDay's Event Display Template . You can apply a specific look and feel to the Event Form and Landing Page of an individual Event u... -
How do I customise the look and feel of all Event Forms and Landing Pages at once?
GameDay Events includes the ability to customise the look-and-feel of your public forms and landing pages using GameDay's Event Display Template . Event Display Templates can be applied broadly to all Event Registration Forms and Event Landing P... -
How do I customise the look and feel of a single Membership Form?
Membership Forms include the ability to customise the look-and-feel of your public forms using GameDay's Display Settings . You can apply a specific look and feel to individual Membership Forms using the process below. If you would like to learn h... -
How do I add a custom background image to my Membership Forms?
Membership Forms include the ability to add custom background images using GameDay's Form Display Template . To add a custom background image to your forms: 1. In the left-hand menu, click MEMBERSHIP FORMS . 2. Select FORM DISPLAY TEMPLATE ...
