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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I disable an admin user access to my organisation?
As an administrator in GameDay, you have the ability to disable other administrators if they are no longer part of your organisation or if they no longer have access to your GameDay database. To disable an admin user's access to your database: 1... -
How do I add a Product Group to a Membership Form?
Last Updated: 11/11/2024 in Membership Forms How To Membership Form Builder Membership Forms - ProductsThrough GameDay's Membership & Events features, you can add Product Groups to the form to categorise and present multiple products as needed. Product Groups also allow you to set a minimum number of products to be purchased from a group, meaning... -
VIC Get Active Kids Voucher Program
Last Updated: 29/10/2024 in General InformationWhat is the Get Active Kids Voucher Program? On 1 November 2020, the Victorian Government announced the Get Active Kids Voucher Program. This Victorian-first initiative delivers vouchers to eligible Victorian children and young people, assistin... -
Events | FAQs
Managing Events How do I enable GameDay Events? If your organisation would like to have GameDay Events enabled, please contact our sales team at hello@mygameday.app Please include the name of your organisation, a best contact number and emai... -
How do I create an Event Entry event with Sub-Events?
Event Entry Events are events in which each entrant can enter into an event by registering and/or paying a fee. Administrators can further categorise these channels of entry by setting up Sub Events through which entrants can register. For ex... -
How do I create an Event Entry event?
Event Entry Events are events in which each entrant can enter into an event by registering and/or paying a fee. Creating an Event To create a new Event Entry Event: 1. Open the Events menu, then click MANAGE EVENTS . 2. Click CREATE N... -
How do I create a Ticketing Event?
Ticketing Events are events that allow you to generate and send a PDF ticket to entrants to gain entry into your event. Creating an Event To create a new Ticketing Event: 1. Open the Events menu, then click MANAGE EVENTS . 2. Click CREA... -
NSW Active & Creative Kids Voucher Program
Last Updated: 10/10/2024 in General InformationSetting up your Active & Creative Kids Vouchers If you wish to become an Active & Creative Kids voucher provider and allow your registrants to redeem their vouchers through GameDay, you will need to first will need to visit the NSW Government web... -
How do I refund event entrants?
Overview As an event manager running an event through GameDay in which entrants are required to make payment, you also have the ability to refund an event order after it has been paid. Refunding an order sends the specified amount back to the ... -
How do I view my team participant's orders?
Overview As a Team Manager, you can use your team manager portal in GameDay to see a list of all the orders associated with your team members, including any unpaid, cancelled or refunded orders alongside participants that are all paid up Step...
