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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Updated Articles
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How do I send an email to members?
Overview As an organisation managing a membership database, you can use member's provided contact details to send email messages directly through the Members section of your GameDay database. This can be done as an ad-hoc email, or you can u... -
Integrate your Mailchimp account with GameDay
Overview GameDay users can now integrate with Mailchimp, the #1 email marketing and automation software globally. Many GameDay customers utilise Mailchimp to communicate with their members, create and send newsletters and manage marketing-rela... -
ECAL | Locating embed codes for your event calendar
Overview After you have created an event and have set each of your events to be linked to an ECAL calendar, you can display these events on an external website using different widgets More information on these displays can be found on the ECA... -
ECAL | Selecting which events are included in your sync
Overview GameDay Events users can choose which events display in their ECAL event calendar sync when creating and publishing an event, or when editing an existing event. Step-by-Step Step 1: Head to your Events list in GameDay In the lef... -
ECAL | Activating your integration
Overview The ECAL and GameDay Events integration allows an organisation to display an ECAL calendar widget on their website providing members or participants the ability to sync events to their personal calendar. Administrators can choose to disp... -
GameDay Marketplace | Overview
What is GameDay Marketplace? GameDay Marketplace gives you exposure to a wide range of sports technology solutions and includes partners, products, and integrations designed to make the lives of sports administrators easier. Administrators can r... -
How do I register myself to an organisation?
Overview GameDay's registration platform allows members or event entrants to register with specific organisations using an email-based GameDay account. Step-by-Step Step 1: Open the organisation's form and create a GameDay account Open th... -
Stripe Customer Rollout Program: Information + FAQs
Last Updated: 20/11/2024 in General InformationTransition to Stripe We’re pleased to announce that GameDay has partnered with Stripe to provide payments functionality, making use of Stripe’s global network, market-leading payments software and integrated Know Your Customer (KYC) onboar... -
User Role Permissions
Overview User Role Permissions allow GameDay administrators to customise the level of access and permissions available to any new users being added to their database, based on their general role within the organisation. This provides additional f... -
How do I edit an admin user's contact details?
As a GameDay administrator, you can edit the contact details stored on file for any of your existing users. To update an admin user's details: 1. Open your Account Menu , then click USER MANAGEMENT 2. Click EDIT next to the relevant rec...
