Event ID Management FAQ's

How do I enable Event ID management?

If you are a state, association or club that is part of a national sporting body within GameDay, then this may already be enabled for your sport, so please speak to your state or national body regarding this.

If you are a national body or an organisation not affiliated with a national sporting body, then please contact our commercial team to get set up to use ID management via hello@mygameday.app or contact your account manager directly.


How long does it take for an event ID to generate?

Currently our system runs a job in the backend to generate event IDs every 5 minutes, so please allow 5 minutes after an event has been created for the ID to appear.


Can I manually change an event ID?

No. Once an event ID has been created it cannot be manually changed. If you wish to change the event ID you will need to change the current active rule, in which the event ID will then change.


If I change the organisation ID rule throughout the season/year will it change the current existing organisation IDs?

Yes and no. Depending on the option you select when changing to another rule will depend on if only the new events created will be based on this new rule or if both new and existing events will have IDs created based on this rule.

You have two options to select from when changing a rule:

Update rule only - this means that this new rule will only apply to NEW EVENTS created after this rule is active - it will not change existing event IDs

Generate Historical IDs - this will update the existing event IDs for those already created AS WELL as use this rule when new events are created.


Can an event ID only just have letters?

No, event IDs must have at least one number to generate correctly.


Can I report on event IDs?

Yes. These IDs will appear in the relevant event related reports.


Can I search for an event by it's ID?

Yes. If you know the event ID then you can search it within the search bar within your organisaton. Lower levels cannot search for higher level event IDs, only those at higher levels can search lower level IDs.


Can I see an events past organisation ID (if any)?

No, you are unable to see an events previous ID if you happen to change the rule at any point.


Can I edit an active rule?

No. If a rule is currently active you cannot edit this rule. If you need to make changes you will need to create a new rule and then use this new rule as the active rule.