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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I log into another organisation in my hierarchy?
Overview If you are using GameDay as part of a multi-tiered hierarchy, you can login to the database of any other organisation linked below you within your hierarchy. Administrators cannot login to organisations that are above, or next to the... -
How do I share my Membership Form with other organisations?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - SettingsGameDay allows administrators in a hierarchical organisation structure to share their forms with lower level organisations within the same hierarchy. This allows the lower level organisations to edit their own version of that form, however they cann... -
How do I customise the look and feel of all of my Membership Forms at once?
Membership Forms include the ability to customise the look-and-feel of your public forms using GameDay's Form Display Template . A Form Display Template can be applied broadly to all Membership Forms in your database, including when a form is shar... -
How do I change the order of questions on a Membership Form?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen building a Membership Form or Event through GameDay, you can modify the order in which questions appear on your form using the steps below: 1. In the left-hand menu, click Membership Forms > MEMBERSHIP FORMS 2. Click EDIT next to the... -
How do I find the link to a Membership Form?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - SettingsGameDay users can find the front-end version of a specific Membership Form through any of the methods below: To find the Membership Form link on your Membership Forms List: 1. In the left-hand menu, click Membership Forms > MEMBERSHIP FORMS ... -
How do I make a Membership Form active?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - Test & PublishAfter creating a Membership Form through GameDay, you can control the status of the form to determine whether users can access it, or you can automate the activation of your form using a custom date range. To activate a Membership Form: 1. In the ... -
How do I remove a question from a Membership Form?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen editing a Membership Form or Event in GameDay, you can remove questions that have been added to the form layout by you or another admin from your database. Note : You cannot remove questions that have been locked onto the form by a higher-le... -
How do I make a question mandatory on a Membership Form?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen setting up a Membership Form with your questions, you have the option to make any question mandatory for members to complete when registering. To make a question mandatory on a Membership Form: 1. In the left-hand menu, click Membership Form... -
How do I add questions to a Membership Form?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - Questions & LayoutWhen setting up the Membership Form, you have the ability to add existing or new custom questions to the form's layout To add an existing question to a Membership Form: 1. In the left-hand menu, click Membership Forms > MEMBERSHIP FORMS 2.... -
How do I add a new product to a Membership Form?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - ProductsWhen you are creating a Membership Form through GameDay, you are able to create a new product and add it to the form without breaking the flow of the form creation process. To add a new product to a Membership Form: 1. In the left-hand menu, click...
