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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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New Articles
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How do I add existing products to a Membership Form?
Created On: 30/09/2019 in Membership Forms How To Membership Form Builder Membership Forms - ProductsWhen creating or editing a Membership Form through GameDay, you can add any existing products from your database onto the form to be purchased by registering members without needing to re-create the product. To add an existing product to a Membersh... -
How do I use a shared Membership Form?
If you are using GameDay in a multi-tiered hierarchy, a higher-level organisation, such as a national or state body, may have made their registration form available to your level through the Shared Forms feature. You can then edit this form to add... -
How do I create a new Membership Form?
Membership Forms are a key asset and the central point to which you can add products, questions, messaging and branding to give your members a best-in-class registration journey. When done well, setting up a Membership Form through your GameDay d... -
How do I register multiple people?
Overview With GameDay's registration platform, registrants can choose to register multiple members in one registration and group each member within their own GameDay account, which can be accessed again for subsequent registrations or season re... -
How do I register myself to an organisation?
Overview GameDay's registration platform allows members or event entrants to register with specific organisations using an email-based GameDay account. Step-by-Step Step 1: Open the organisation's form and create a GameDay account Open th... -
General FAQs
Created On: 26/09/2019 in General InformationI have members appearing multiple times, can I merge these members? Currently, there is no duplicate resolution function in GameDay. This function is on our Product Roadmap to be built and released over the coming months. At what level are you abl... -
How do I create a GameDay account?
Overview To create an account to register yourself or your children, you will need a link to a registration form from your organisation, so if you do not already have access to one, please contact your organisation directly to get this registra... -
How do I view sent emails?
Overview As an administrator using the Communications feature within GameDay, you can access a log of any email messages you have sent out to your members or participants, including any custom emails, registration success notifications, payme... -
How do I send an email to members?
Overview As an organisation managing a membership database, you can use member's provided contact details to send email messages directly through the Members section of your GameDay database. This can be done as an ad-hoc email, or you can u... -
How do I create a basic email template?
Overview As an administrator managing a membership database in GameDay, you have the ability to create an email template in order to define the content for any regular communications you will be sending to your members through GameDay. Step-...
