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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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Reports
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesReports in WooCommerce give you the ability to see your store’s performance from month to month using graphs and stats. It has four sections: Orders, Customers, Stock and Taxes. To view them, go to: WooCommerce > Reports. Orders Orders allow ... -
Changing/adding partner logos
Last Updated: 09/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User Guides Editing the Homepage, Header and Footer of your websiteCHANGING A PARTNER LOGO S tep 1 – Click on the “Partners” tab Step 2 – For changing a partner logo, Click the “Remove Icon” Step 3 – Add a new image in the recommended pixel size (200 x 100 px) ADDING A NEW PARTNER LOGO ... -
How do I approve or decline pending registrations?
If you are using the Pending Registrations feature through GameDay, you have the ability to approve or decline registrations directly through your member list. Approving Pending Registrations To approve a Pending Registration: 1. In the left-ha... -
How do I find the link to a Membership Form?
Last Updated: 11/12/2023 in Membership Forms How To Membership Form Builder Membership Forms - SettingsGameDay users can find the front-end version of a specific Membership Form through any of the methods below: To find the Membership Form link on your Membership Forms List: 1. In the left-hand menu, click Membership Forms > MEMBERSHIP FORMS ... -
Changing your sites Primary and Secondary Colour
Last Updated: 09/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User Guides Editing the Homepage, Header and Footer of your websiteStep 1 – Click on the “select colour” picker Step 2 – Click on the colour you would like to use, it is recommended that you enter in the exact HEX CODE into this field to ensure your site colours perfectly match your style guide ... -
Settlement Summary Dashboard Report
The Settlement Summary Dashboard Report provides a visual insight dashboard relating to the funds that have been settled for your organisation from payments collected online through GameDay membership and/or events functionality. To access the ... -
Changing the Header Sponsor Image
Last Updated: 17/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesThe location of the header sponsor image can be seen here on the front end. STEP 1 Go to Site Options from the dashboard menu STEP 2 Click on the "Header Sponsor" label STEP 3 Click "Remove" button, then add a new image from ... -
Financial Transactions Dashboard Report
The Financial Transactions Dashboard report will display information relating to your organisation's orders, settlements, and transactional value. This report is available to all organisations. To access the Financial Transactions Dashboard : 1... -
Adding a Promotional Banner to the Header
Last Updated: 31/01/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesPlease click this link to view a video demonstration on how to add a promotional banner to the header of your website - https://drive.google.com/file/d/15k6qbrAoVO0WQrBttsR_DHP5BAuHqJ2U/view?usp=sharing ... -
How do I create a custom question?
GameDay gives administrators the ability to create their own Questions, which in turn can be added to Membership Forms and Events in order to collect customised information from registrants relevant to your organisation. To create a new Question in...
