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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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What are the different Question Types I can create?
This article will outline the various Question Types that an administrator can create in GameDay. For more information on the process of creating a new question, click here . Text Question Use this Question Type when you want the user to enter... -
How do I mark a member's proof of age sighted?
GameDay administrators have the ability to manually mark a member's record to indicate that they have sighted their proof of age, if this process is being done outside of the organisation's registration forms. To mark a member's proof of age sighte... -
How do I create Terms and Conditions?
GameDay administrators are able to define a Terms & Conditions question that can be added to registration forms and events, allowing you to ensure your registrants have been exposed to your organisational Ts & Cs as part of their registration. To... -
Events | FAQs
Managing Events How do I enable GameDay Events? If your organisation would like to have GameDay Events enabled, please contact our sales team at hello@mygameday.app Please include the name of your organisation, a best contact number and emai... -
Product Categories
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesProduct categories are the primary way to group products with similar features. You can also add subcategories if desired. For example, if you sell club merchandise, you might have “Team Hoodies”, “Team Caps” and “Scarfs” within the “Team Merchandi... -
Adding News Articles into the Slideshow
Last Updated: 26/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User Guides Editing the Homepage, Header and Footer of your websiteTo add a News article into the News Slideshow on the homepage, you simply need to assign the news article to the "slider" category. You must also select a Feature Image for the news article that is in the right dimensions - 8 55px widt... -
WooCommerce Settings
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesTo find out how to configure your default WooCommerce settings, Please see this WooCommerce “Configuring your WooCommerce Settings” guide - https://docs.woocommerce.com/document/configuring-woocommerce-settings/ ... -
Changing the Footer Content
Last Updated: 09/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User Guides Editing the Homepage, Header and Footer of your websiteLeft Column Step 1 – Click on the “footer content” tab Step 2 – Edit the “Content Header” Step 3 – Edit the content area to include the information that you want NOTE: This is a small widget area and it will only be able to contain... -
Reports
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesReports in WooCommerce give you the ability to see your store’s performance from month to month using graphs and stats. It has four sections: Orders, Customers, Stock and Taxes. To view them, go to: WooCommerce > Reports. Orders Orders allow ... -
Resource Centre
GameDay's Resource Centre allows all users to embark on their own self-paced learning journey entirely within the platform using a series of onboarding guides covering key features, as well as a round-up of recent releases to keep users up to date...
