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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
- How do I check an order's instalment plan?
- How do I change a member's payment method for an instalment plan?
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- How do I manually add a new member record?
- How to Restrict a Member Profile in GameDay
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- Bulk Copy and Edit Products
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
- How do I edit an existing question?
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- How do I create a new Membership Form?
- Howto Edit Payment Receipt Messages for Membership Forms
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
- How do I pay for an order in instalments?
- Link Wallet Payments
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile Portal
- How do I view and upload documents to my member profile?
- How do I change the payment method on my instalment schedule?
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- General Support Information
- Archived Status
- How to Sign Into Your GameDay Admin Account Via OTP (One-Time Password)
- Membership - New Customers
- Events - New Customers
- General FAQs
- Gender Identity Capability
- Stripe Customer Rollout Program: Information + FAQs
- NSW Active & Creative Kids Voucher Program
- VIC Get Active Kids Voucher Program
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Popular Articles
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How do I manually add a membership to a member profile?
Overview As a GameDay administrator, you can manually add a registration product to a member's profile, which includes the ability to record an offline payment or process a live payment on the member's behalf. This can be useful if a member can... -
How do I approve/reject a clearance?
As a GameDay administrator, if an organisation requests the clearance of one of your members to their database using the Clearances feature, you have the ability to approve or reject that request directly through GameDay. If you approve a clearan... -
How do I use a shared Membership Form?
If you are using GameDay in a multi-tiered hierarchy, a higher-level organisation, such as a national or state body, may have made their registration form available to your level through the Shared Forms feature. You can then edit this form to add... -
Member Types | Overview
What is a Member Type? A Member Type is a custom group that you can create as an administrator for members to register into. This allows you to funnel your member registrations into groups that are relevant to your sport and organisation, and d... -
My Hierarchy | Overview
GameDay's My Hierarchy module provides users within a hierarchical database structure with access to all organisations below them within the hierarchy. This includes the ability to view or edit organisation details, as well as the ability to log i... -
How do I add responses to Picklist and Multiple Choice questions?
Picklist and Multiple Choice questions require answers to be entered so members can select from a list. The method for creating the answers is different depending on where you created the question. To add responses to a Picklist or Multiple Choice... -
How do I add existing products to a Membership Form?
Last Updated: 16/01/2024 in Membership Forms How To Membership Form Builder Membership Forms - ProductsWhen creating or editing a Membership Form through GameDay, you can add any existing products from your database onto the form to be purchased by registering members without needing to re-create the product. To add an existing product to a Membersh... -
Event Landing Page | Overview
GameDay's Event Landing Pages allow Event Managers to provide entrants with a public space to surface event details, registration forms, fees and more. Accessing Your Landing Page There are multiple ways to access your Event Landing Page from yo... -
Question Data Dashboard Report
The Question Data Dashboard report will display information relating to the questions completed by members as part of their registration to your organisation. This includes custom questions that you have added to Membership Forms as well as Event ... -
Financial Transactions Dashboard Report
The Financial Transactions Dashboard report will display information relating to your organisation's orders, settlements, and transactional value. This report is available to all organisations. To access the Financial Transactions Dashboard : 1...
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