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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an unpaid order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view the questions answered by members in the registration form?
- How do I manually add a question response to a member's record?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?New
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member record?
- How do I apply an Add-on Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a basic email template
- Create a custom email template
- Create an email template with HTML code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- How do I pay using PayPal?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
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Popular Articles
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Media Library
Last Updated: 17/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User GuidesFOR A FULL DEMONSTRATION VIDEO, PLEASE CLICK THE LINK BELOW: https://drive.google.com/open?id=1Z5GaL41RkeTRawBbqlwZIVc1A03sMXQW The Media Library is where you can find all the files that you’ve uploaded. There are two different types of views... -
Social Media Feed
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check Your Website Features . This section relies on your subscription to the Juicer platform. The Social Feed allows an organisati... -
Editing the Footer Content and Column Links
Last Updated: 25/01/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User GuidesPlease see this demonstration video for how to Edit your Footer content and column links: https://drive.google.com/file/d/1ieoObvhCLXyTafaH9yN7J0sTyL6lf_oN/view?usp=sharing ... -
How do I log into another organisation in my hierarchy?
Overview If you are using GameDay as part of a multi-tiered hierarchy, you can login to the database of any other organisation linked below you within your hierarchy. Administrators cannot login to organisations that are above, or next to the... -
Custom Content
NOTE: This add on has to be enabled for your organisation. To check if this is available for your website, check Your Website Features / GameDay Dashboard . The custom content sections allows you to add whatever content you wish to have displaye... -
My Organisation | Overview
GameDay's My Organisation module provides users with essential administration tasks and features that allow you to set up your database through various key processes and automated settings. To access the My Organisation menu, click the MY ORGANISA... -
How do I view the questions answered by members in the registration form?
Overview As a GameDay administrator, you can find the custom question responses given by members by viewing their member record and accessing the Member Activity section. This will display any membership or event forms the member has completed ... -
Adding Multiple Tiers of Sponsors
Last Updated: 30/01/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesPlease see this demonstration video for how to add multiple tiers of sponsors - https://drive.google.com/file/d/1iShXt62bEKX2a-dh_r6FcfNdnVZMOB3T/view?usp=sharing ... -
How do I cancel an unpaid order?
Overview If an existing member has an unpaid order listed against their name in your GameDay database, you can cancel the order. Note: An order can only be cancelled if its status is Unpaid . To deal with orders that have been paid, you ... -
Changing your site’s Header logo
Last Updated: 09/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User Guides Editing the Homepage, Header and Footer of your websiteStep 1 – Hover over “Site options” and click “Site Options” once more Step 2 – Click the LOGO tab Step 3 – Click the remove Image icon Step 4 – Upload a new logo in the recommended size (250 x 50 px) ...
