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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
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- How do I create a new Membership Form?
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?New
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile PortalNew
- How do I view and upload documents to my member profile?New
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Popular Articles
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Creating an Event
Last Updated: 09/01/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesFor all support and guides on how to create an event, please see this user guide by the Events Calendar Pro extension developers -
Events | FAQs
Managing Events How do I enable GameDay Events? If your organisation would like to have GameDay Events enabled, please contact our sales team at hello@mygameday.app Please include the name of your organisation, a best contact number and emai... -
Managing Orders (Sales)
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesOrders are created when a customer completes the checkout process, and they are visible by Admin and Shop Manager users only. Each order is given a unique Order ID. An order also has a Status. Order statuses let you know how far along the order is,... -
Configuring your Main Shop landing page
Last Updated: 12/07/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesStep 1 – Log into the dashboard of your website by going to yourdomain.com /wp-admin Step 2 - Click on Site Options >> Shop Page Options Adding Slideshow Banners Click on the Shop Slider Tab Remove the existing sli... -
How do I create Terms and Conditions?
GameDay administrators are able to define a Terms & Conditions question that can be added to registration forms and events, allowing you to ensure your registrants have been exposed to your organisational Ts & Cs as part of their registration. To... -
How do I mark a member's proof of age sighted?
GameDay administrators have the ability to manually mark a member's record to indicate that they have sighted their proof of age, if this process is being done outside of the organisation's registration forms. To mark a member's proof of age sighte... -
Changing your Multi Site Drop Down List
Last Updated: 09/11/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay ClubStarter and Pro User Guides Editing the Homepage, Header and Footer of your websiteStep 1 – Click on the “Multi-Site” tab Step 2 – Chane the Dropdown name and the destination URL ... -
How do I cancel an order?
Overview If an existing member has a paid or unpaid order listed against their name in your GameDay database, you can cancel the order. Step-by-Step Step 1: Navigate to the Finances screen In the left-hand menu, click Finances > MA... -
News Article Feature Images for Slideshow
Last Updated: 03/12/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesNews articles that have been assigned to the "Slider" category will be pulled into the homepage news slideshow real. IF you have selected the "Slider box" layout for the news section on the homepage, then your feature images need to be 880... -
How do I modify a product?
Last Updated: 07/10/2019 in Deleted Articles (Inactive)NOTE: you can modify a registration fee only if you created it. Click on the fee name you want to modify. Click on the line you want to modify. Make changes and click Save . ...
