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- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
- How do I check an order's instalment plan?
- How do I change a member's payment method for an instalment plan?
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- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
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- Bulk Copy and Edit Products
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
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- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
- How do I edit an existing question?
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- How do I create a new Membership Form?
- Howto Edit Payment Receipt Messages for Membership Forms
- How do I edit a Shared Form?
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- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
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- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
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- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
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- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?
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- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
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- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
- How do I pay for an order in instalments?
- Link Wallet Payments
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- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile Portal
- How do I view and upload documents to my member profile?
- How do I change the payment method on my instalment schedule?
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Popular Articles
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How do I edit a product?
Once you have created a product, you can edit its details at any time, following the process below: 1. In the left-hand menu, click PRODUCTS & QUESTIONS 2. Find the relevant Product, then click EDIT 3. Make any relevant changes, then cl... -
How do I export my settlement listing?
Organisations taking transactions online through GameDay have the ability to export a complete list of their Settlements into a CSV file that can be opened in Excel. To export your settlement list: 1. In the left-hand menu, click Finances > M... -
Settlement Summary Dashboard Report
The Settlement Summary Dashboard Report provides a visual insight dashboard relating to the funds that have been settled for your organisation from payments collected online through GameDay membership and/or events functionality. To access the ... -
Organisation Detail Report
The Organisation Detail Report provides information related to your organisation and - if you are at a higher level of a multi-tiered hierarchy - any organisations below your own in the hierarchy. This report includes: Organisation ID Organisat... -
How do I approve or decline pending registrations?
If you are using the Pending Registrations feature through GameDay, you have the ability to approve or decline registrations directly through your member list. Approving Pending Registrations To approve a Pending Registration: 1. In the left-ha... -
How do I create a custom question?
GameDay gives administrators the ability to create their own Questions, which in turn can be added to Membership Forms and Events in order to collect customised information from registrants relevant to your organisation. To create a new Question ... -
Finances | FAQs
Orders Why am I not able to process a refund? If you are unable to process a refund on an order (either a Full Refund or Partial Refund), it could be due to one of the following reasons: Insufficient Funds : When refunding, if you see tha... -
How do I find the link to a Membership Form?
Last Updated: 11/12/2023 in Membership Forms How To Membership Form Builder Membership Forms - SettingsGameDay users can find the front-end version of a specific Membership Form through any of the methods below: To find the Membership Form link on your Membership Forms List: 1. In the left-hand menu, click Membership Forms > MEMBERSHIP FORMS ... -
How do I set up a conditional product?
GameDay's Conditional Products functionality allows administrators to set their products and fees as being conditional upon another product. This means that in order for a certain product to show, registrants must already have a record of purchasing... -
How do I export my organisation's order information?
Through GameDay's Finances module, administrators can export a list of their Orders to a CSV file. To export your organisation's settlement listing: 1. In the left-hand menu, expand the Finances menu, then select MANAGE FINANCES 2. At ...
