-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
-
-
-
-
- How do I manually add a new member record?
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
-
-
-
-
- How do I create a new Membership Form?
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?New
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile PortalNew
- How do I view and upload documents to my member profile?New
-
-
Popular Articles
-
Advanced Member Report
The Advanced Member Report provides a listing of all members within your organisation. If you are part of a hierarchy with organisations below you, you will see all members at your level and below. This includes a table of member information, ... -
Creating a New Product
Last Updated: 10/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Shop User GuidesCreating a New Product Click on the “Add New” link underneath the PRODUCTS section in the dashboard. Product Title Your product title should be descriptive and include important attributes for your users to clearly identify what product th... -
Adding and Changing Club Logos in the Header
Last Updated: 17/12/2018 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesThe location of your club logos on the front end can be seen below. The main purpose for this section is to display the club's logos for those clubs competing in your association or competition. That said this can also be used to display small s... -
Logging Into the Dashboard
Last Updated: 08/05/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Auction User GuidesLogin Before you can make any changes to your Auction website, you will need to log in. The login for your site is typically found at the following URL – http://your-wordpress-site.com /wp-admin. Obviously, replace your-"wordpress-site.com" wi... -
How do I apply a Shop Product to an existing member?
Overview As an administrator of GameDay, you are able to manually apply an Shop Product to an existing member profile through the back-end admin portal. Step-by-Step Step 1: Open your member profile list In the left-hand menu, open ... -
How do I add contact details to a Membership Form footer?
GameDay allows administrators to configure certain contact details to feed through to all membership forms, appearing in the footer section as below: These fields are fed directly from the My Organisation > Organisation Details section in yo... -
How do I view sent emails?
Overview As an administrator using the Communications feature within GameDay, you can access a log of any email messages you have sent out to your members or participants, including any custom emails, registration success notifications, payme... -
How do I resend a payment receipt?
Overview If your organisation collects online orders directly through GameDay, you have the option to resend the payment receipt to the account email that made the original payment. Payment receipts are automatically sent to all registrants to co... -
Editing the Promotional Tiles on the Home Page
Last Updated: 24/01/2019 in Stack Commerce Websites GameDay Websites - Original Theme GameDay Elite User GuidesPlease visit this video demonstration to see how to edit the promotional tiles on your homepage. https://drive.google.com/file/d/1-p9EQd8imOLTBoSucrUjnOZcP1_B35Io/view?usp=sharing ... -
How do I view or edit the questions answered by members in the registration form?
Overview As a GameDay administrator, you can find the custom question responses given by members by viewing their member profile and accessing the Activity section. This will display any membership or event forms the member has completed throug...
