-
-
-
-
-
- How do I view order information?
- How do I send a Payment Request for an unpaid order?
- How do I send a Payment Request for multiple unpaid orders?
- How do I process payment for an unpaid order?
- How do I export my organisation's order information?
- How do I resend a payment receipt?
- How do I refund a paid order?
- How do I cancel an order?
- How do I check an order's instalment plan?
- How do I change a member's payment method for an instalment plan?
-
-
-
-
- How do I manually add a new member record?
- How to Restrict a Member Profile in GameDay
- How do I edit a member record?
- How do I view or edit the questions answered by members in the registration form?
- How do I manually add new registration form questions to a member record?
- How do I view a member's key membership dates?
- How do I upload a profile image for a member?
- How do I mark a member's proof of age sighted?
- How do I view member's Order history?
- How do I manually add a membership to a member profile?
- How do I apply a Shop Product to an existing member?
- How do I upload documents to a members profile?
- How do I view a document on a member's record?
- How do I add a note for a member?
- How do I view, edit or delete a member note?
- How do I edit the account email on a member record?
-
-
-
-
-
- Bulk Copy and Edit Products
- How do I create a product?
- How do I edit a product?
- How do I clone a product?
- How do I create a Sub Event product?
- How do I define the membership dates of a product?
- How do I apply age validation filters to my product?
- How do I set up a conditional product?
- How do I create an early bird registration product?
-
- How do I create a custom question?
- What are the different Question Types I can create?
- How do I add responses to Picklist and Multiple Choice questions?
- How do I allow users to upload a document upon registration?
- How do I add header and paragraph text blocks to a Membership Form?
- How do I make questions available to only certain members?
- How do I show a question conditionally based on another question's response?
- How do I create Terms and Conditions?
- Conditional Questions - product based
- How do I edit an existing question?
-
-
-
-
- How do I create a new Membership Form?
- Howto Edit Payment Receipt Messages for Membership Forms
- How do I edit a Shared Form?
-
- How do I add questions to a Membership Form?
- How do I remove a question from a Membership Form?
- How do I make a question mandatory on a Membership Form?
- How do I change the order of questions on a Membership Form?
- How do I add a Document Upload question to a Membership Form?
- Advanced Field Options | Overview
-
-
-
-
- How do I download the GameDay App to manage my events?
- How do I find my managed events through the GameDay App?
- How do I find a list of event participants through the GameDay App?
- How do I scan event tickets and track attendance through the GameDay App?
- How do I find a list of entrants that have registered to an event?
- How do I find the question responses entrants answered through an event form?
- How do I add an event registration to a new entrant?
- How do I add an event registration to an existing entrant?
- How do I export an event's participant data?
- How do I send an email to event entrants?
- How do I find a list of registered teams?
- How do I update a team logo as an event manager?
- How do I refund event entrants?
- How do I pay an unpaid event order?
- How do I resend a QR Code ticket?
-
- How do I register for an Event?
- How do I register my Team to an event?
- How do I register as a Participant to a Team?
- How do I invite teammates to join my team?
- How do I update my team logo as a Team Manager?
- How can I see an event's available products?
- How do I view event details and tickets in the GameDay App?
- How do I view my team participant's orders?
-
-
- Create a Basic Email Template
- Create an Advanced Email Template
- Create an Email Template with HTML Code
- How do I send an email to members?
- How do I target my emails to specific member groups?
- How do I add member names to my email content?
- How do I upload an image to a basic email template?
- How do I upload an image to a custom email template?
- How do I view sent emails?
- How do I set a reply-to email address?
-
-
-
- How do I export a Tabular Report?
- Advanced Member Report
- Transaction Report (Basic Details) Report
- Transaction Report (Full Details) Report
- Admins and Contacts Report
- Organisation Detail Report
- Advanced Clearance Report - Transferred In Report
- Advanced Clearance Report - Transferred Out Report
- Event Detail Report
- Event Participant Report
- Event Participant Transaction Report
- Event Data Export
-
-
-
-
- How do I create a GameDay account?
- How do I register myself to an organisation?
- How do I register multiple people?
- Abandoned Cart Notifications
- How do I pay for a transaction using BECS Direct Debit (Australia)?
- How do I pay for a transaction using BECS Direct Debit (New Zealand)
- How do I pay for an order in instalments?
- Link Wallet Payments
-
- How do I update my member details through my Member Profile?
- How do I pay for an outstanding order through my Member Profile?
- How do I access the payment receipt for my order through my Member Profile?
- How do I check my active memberships through my Member Profile?
- How do I check my active event registrations through my Member Profile?
- How do I access my event tickets through my Member Profile?
- How do I check my shop purchases through my Member Profile?
- How do I unlink a member from my GameDay account?
- Check Accreditations in Member Profile Portal
- How do I view and upload documents to my member profile?
- How do I change the payment method on my instalment schedule?
-
- General Support Information
- Archived Status
- How to Sign Into Your GameDay Admin Account Via OTP (One-Time Password)
- Membership - New Customers
- Events - New Customers
- General FAQs
- Gender Identity Capability
- Stripe Customer Rollout Program: Information + FAQs
- NSW Active & Creative Kids Voucher Program
- VIC Get Active Kids Voucher Program
-
-
Popular Articles
-
Admins and Contacts Report
The Admins & Contacts Report provides a listing of current administrators for your organisation. If you are at a higher level within a tiered hierarchy, you will be able to see the administrators and contacts listed for each organisation within yo... -
Dark Mode
Overview GameDay allows you to view and navigate the system using Dark Mode , which gives you the ability to view the system in a darker colour scheme, which may assist some users in viewing content with greater contrast or simply viewing the pl... -
How do I apply a Shop Product to an existing member?
Overview As an administrator of GameDay, you are able to manually apply an Shop Product to an existing member profile through the back-end admin portal. Step-by-Step Step 1: Open your member profile list In the left-hand menu, open ... -
How do I view or edit the questions answered by members in the registration form?
Overview As a GameDay administrator, you can find the custom question responses given by members by viewing their member profile and accessing the Activity section. This will display any membership or event forms the member has completed throug... -
How do I make a Membership Form active?
Last Updated: 30/11/2023 in Membership Forms How To Membership Form Builder Membership Forms - Test & PublishAfter creating a Membership Form through GameDay, you can control the status of the form to determine whether users can access it, or you can automate the activation of your form using a custom date range. To activate a Membership Form: 1. In the ... -
How do I resend a payment receipt?
Overview If your organisation collects online orders directly through GameDay, you have the option to resend the payment receipt to the account email that made the original payment. Payment receipts are automatically sent to all registrants to co... -
What does each member status mean?
GameDay assigns a Status and Financial Status to members based on the circumstances of their involvement with your organisation. Whilst often similar, these two types of statuses are independent of each other, and one does not necessarily follow... -
Membership - New Customers
Last Updated: 03/11/2023 in General InformationThanks for choosing GameDay! Below you will find step-by step instructions on the set-up process for your Membership database. You would have received an email with the subject "Admin Access Enabled - Verify your email". Click on the link in ... -
How do I edit a product?
Once you have created a product, you can edit its details at any time, following the process below: 1. In the left-hand menu, click PRODUCTS & QUESTIONS 2. Find the relevant Product, then click EDIT 3. Make any relevant changes, then cl... -
Global Create
All GameDay administrators have access to the Global Create feature, allowing quick and easy creation of particular assets. To access the Global Create option: 1. Click the CREATE button in the top toolbar 2. Choose what you would like to ...
